Howdens - Kidlington

a month ago

Absolutely shocking customer service

Absolutely shocking customer service! Not a regular at the kidlington branch but the one time I use them, they didn’t send everything needed to complete the job, the customer dealt with howdens directly (me being the builder) I agreed my account could be used if the customer paid direct, but when some of the items were missing to complete the job, howdens have charged my account for the extra parts! Not only that but when I’ve tried to rectify this, all I get is fobbed off, apparently the person I need to speak with will call me back, or they aren’t in! The designers name was Katie and we agreed that all transactions would be paid for by the customer! Mistakes happen…. But why should I be chasing my tail everyday trying to get this rectified!

RSH DEVELOPMENTS OXFORD LIMITE

4 months ago

Great design service

Great design service. Shane our kitchen designer has been very helpful. Good quality kitchens at excellent prices.

customer

4 months ago

Very helpful nothing is to much trouble

Very helpful nothing is to much trouble

DAVID STYLES

6 months ago

Excellent service friendly staff

Excellent service friendly staff. Thanks Kidlington Howdens

Brian Quainton

11 months ago

I never give 5 stars, but...

Mark White @ Howdens Kiddlington was recommended to us by AAD Carpentry, and having checked out the competition and thoroughly researched our options we decided that Howdens' package, as designed by Mark, was the best value proposition. Mark was excellent from design, to order, to delivery. Any issues we had, and there weren't many and they certainly weren't serious, were dealt with promptly and to our satisfaction. The customer service is perhaps the best we have experienced and the end product absolutely fantastic. Special mention to AAD Carpentry who fitted the kitchen to a very high standard and at a very reasonable rate. Howdens' delivery driver also deserves praise- friendly, hard working and diligent. Well done to all involved, an extremely professional job. Thank you.

Chris

11 months ago

Very helpful staff

Very helpful staff , quick and easy transaction. Good quality products.

Sharon Luc

12 months ago

Very friendly

Very friendly, very helpful and make sure that everything is correct with the delivery of my kitchen

Dawn

a year ago

I alway get great customer service and…

I alway get great customer service and very willing to help

Noys Chris

a year ago

Great service

Great service Mark the manager very helpful Materials delivered on time as promised Definitely recommend

Andrew Quinn

a year ago

Item not as described on website

Item not as described on website. Return and refunded

T Shaw

a year ago

Friendly and helpful staff

Friendly and helpful staff, everything I want in stock. What's not to like!

FRASER WALKER ASSOCIATES LIMIT

a year ago

Friendly staff

Friendly staff, always go out of their way to help and top quality products!!

Nick Tanney

a year ago

Amazing office design from Howdens Kidlington

Steve Hale at Howdens Kidlington was outstanding. He went over and above his duty of service. He came out to us at very short notice for an office design. Measured up and sent us plans that evening. We followed up with a visit to the showroom where Steve patiently went through the design with us and made the required changes – he stayed with us well past closing time until we were completely happy. Our design needs were different to what you get from a Howdens kitchen, but Steve was brilliant and nothing was too much trouble. The end result is a beautiful bespoke office. Thank you Howdens Kidlington and a special thank you to Steve Hale.

Customer

a year ago

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff

MR CHRIS STEVENS

a year ago

The staff are excellent at Kidlington…

The staff are excellent at Kidlington Branch. They are friendly and helpful.

Naresh Kotak