21 days ago

Howdens Linlithgow I emailed this company on…

I emailed this company on recommendation on 29/10/24 regarding a fitted kitchen it took a while for anyone to get back to me in fact they only got back to me after I contacted them again. Communication was very slow in booking an appointment it seemed to take a long time for them to answer any emails but a home visit was arranged for Wednesday 06/11/24 and a salesman came out and measured my kitchen. He told me as it was Wednesday I probably would not hear from him until the Monday or Tuesday. Monday came so did Tuesday and Wednesday but I heard nothing I then contacted them again. on Wednesday 13/11/24. On the Thursday I finally received an email back with around four pictures but no costing I replied to the salesperson once again saying that there was no unit in the picture that I had requested to house my microwave nor was there any costing for the kitchen. It is now almost another week later and I have had no reply. So in almost a two week time frame I have had four pictures emailed to me with no pricing and no further contact so I have now decided to go elsewhere for my kitchen as the customer service from Howdens Linlithgow is absolutely appalling. We were told two days in a row by our fitter that the salesman who I won’t name was going to contact us but he never did our custom was obviously not wanted. If this is the level of service you get before you buy with them I dread to think what it is like afterwards if there was to be anything wrong.

catherine stewart

26 days ago

Great service

Great service, always happy to help.

Gavin MacDonald

26 days ago

Great service through the busy sale period.

Great service through the busy sale period. Designs turned around quickly and great savings for customers. Thanks to all the team for their hard work.

Chris Crowe

27 days ago

Great company excellent quality…

Great company excellent quality products all staff extremely helpful

Mark

10 months ago

Cleverly maximised the use of space

I recently had my kitchen redesigned by Howdens, and I couldn't be happier with the outcome. The design has cleverly maximised the use of space, ensuring that everything is exactly where it should be, not to mention it looks incredibly stylish too. A huge shoutout to Tegan, our designer, who was both friendly and efficient throughout the entire process. She truly is an exemplar in her field. Highly recommend!

Mark

10 months ago

Excellent service from planning …

Excellent service from planning to delivery Supplied from linlithgow designer was claire

sandy grozier

a year ago

Howdens Linlithgow - Our kitchen supplier of choice!

We have used Howdens Linlithgow for numerous kitchen projects for our Main Contracting Company. Really impressed with their knowledge of product and aftersales compared with other kitchen suppliers. Howdens Linlithgow - Our kitchen supplier of choice!

Robert Collin

a year ago

Perfectly planned high quality kitchen

Recently purchased another kitchen from Howden’s as part of a property refurbishment. As always I am delighted with the standard & quality of the materials. The kitchen was designed by Tegan and planned to perfection inline with my requirements. Tegan was very responsive to requested changes and prompt in her communications. Post fitting there was not a single item of waste, proof of the very effective and efficient design produced by Tegan.

Lynn

a year ago

Great service!

I recently had my new kitchen fitted and I am really happy with the quality. Tegan was so helpful and provided a great service in helping me plan the design. I would highly recommend this branch of Howdens.

Rachael Sommerville

a year ago

Helpful staff

Staff friendly and knowledgeable, all items required were in stock.

CB INSTALLATIONS

a year ago

Helpful staff

The staff at the Linlithgow branch of Howdens are extremely helpful and very knowledgeable.

A J Hutton Services

a year ago

Nice transaction

Nice quick and smooth transaction thank you

Peter Coleman

a year ago

Fabulous Howdens Kitchen

We have just purchased a new kitchen from Howdens. Our designer, Tegan, couldn't have been more helpful and nothing was too much bother for her. We are very happy with the kitchen we bought and the plan Tegan designed for us. The kitchen units are stylish and of very good quality. I just love my kitchen now.

Shona Ross

a year ago

Another success from Howdens

There's a reason why Howdens' kitchens are so popular - great units and appliances, easy ordering process. Tegan did a superb job of listening to our needs and designing a wonderful kitchen for a small space, and was happy to tweak the layout before finalising it. Overall really delighted with the quality of the kitchen and also the service. Thanks so much.

S.M.

a year ago

Kitchen fitting

Good communications, helpful staff and quality materials. Thanks to Tegan, in particular for her help with kitchen planning. Sam

Sam