Latest Trustpilot reviews for Liverpool Long Lane
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3 days ago
Extraordinary attention to detail
⸻ I couldn’t be more thrilled with the experience I had working with Megan on my new kitchen. She is, quite simply, extraordinary at what she does. From the very first meeting, Megan brought a perfect blend of creativity, expertise, and genuine enthusiasm that instantly put me at ease and made the whole design process exciting. Her eye for detail is phenomenal. Megan doesn’t just design kitchens — she crafts spaces that feel tailor-made, practical, and stunning. She took the time to understand my style, my needs, and even the little quirks of how I use my kitchen, then turned all of that into a design that exceeded every expectation I had. What really impressed me was her ability to balance beauty with functionality. She suggested clever solutions I’d never have thought of, offered thoughtful guidance without ever being pushy, and communicated clearly throughout the entire process. Every question I had was answered with patience and expertise. Megan went above and beyond at every stage, and it’s obvious how much she cares about getting things right. Her professionalism, warmth, and genuine passion for her craft make her an absolute joy to work with. She is a true asset to her company and a huge reason I will be recommending them to everyone I know. If you want a kitchen designer who is talented, attentive, and truly exceptional, Megan is the one. I couldn’t imagine a better experience.
Liam Kerrigan
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a month ago
The staff
The staff, very friendly and always fast service from them all
Danielle
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a month ago
Amazing!
Amazing service from start to finish. Made my kitchen dreams a reality! Don't go anywhere else, the customer service is superb! And attention to detail seccond to none. Martin, Matt, H, Chloe, Meg, Lauren and Brian, thank you from the bottom of my heart! ❤️
Katherine Kennedy
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2 months ago
so helpful …
needed different size units and howdens swapped them no extra cost and even let me bring small ones back later on so helpful
Natalie
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2 months ago
Happy tradie
Great service well stocked and always happy to help
Terry Johnson
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2 months ago
Staff very helpful and friendly only…
Staff very helpful and friendly only gave 4 stars because door was not in stock at the time but not a problem had it 2 days later
AB JOINERY
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4 months ago
Customer care and quality assurance at…
Customer care and quality assurance at howdens fazakley
ANDY ROBERTS
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5 months ago
Brilliant job my Martin and his team
Brilliant job my Martin and his team. Martin is brilliant, efficient, so helpful, just an excellent customer service
ANASTASIA HURST
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5 months ago
Martin
Martin, Matt and the team were brilliant from start to finish. They went above and beyond to meet our needs and nothing was to much for them. Really happy with the whole experience at Howdens long lane and would recommend to friends, family and colleagues. Can't thank them enough
Danielle
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6 months ago
Matt kitchen cupboards/draws ect are…
Matt kitchen cupboards/draws ect are impossible to clean the wood is cheap work tops are very poor quality £10.000 for a kitchen i hate, nothing fitted when arrived things missing literally the worst experience ever customer service is dreadful
Terri Marie
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7 months ago
Always proactive and on point
Always proactive and on point, assisting with my companies requirements for the different projects Cheers Lee
ON AND OFF SHORE SERVICES NORT
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8 months ago
Very good customer service
Very good customer service
valentin dinescu
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8 months ago
Excellent customer service to all the…
Excellent customer service to all the team at long lane aintree liverpool
Darkness Playz
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11 months ago
Not happy
Opens an account was given 5k limit went in store bought some bits spent about £700 and my account been stoped spoken to a guy in there he told me because of fraud or something I literally orderd stuff for a job I have going on and couldn’t use the account dosent look good to my customer as I agreed to take payment once the job was done because I thought I had the credit in place for the job absolutely disgusting way of doing things
Joseph Kenny
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a year ago
At howdens long lane best team of staff…
At howdens long lane best team of staff ever very helpful and produce the products straight away thanks again guys
Darkness Playz
