3 months ago

Good friendly staff. Excellent service

Good friendly staff. Always willing to help and offer good advice. Good products and prices.

Peter

4 months ago

great service, amazing range

Always great service and an amazing product range, howdens Longbridge is the top branch around and the staff are great

Dean Meredith

4 months ago

Very efficient

Very efficient, polite and professional.

Bill Thompson

5 months ago

Fantastic new Kitchen…

The Whole Experience on our new Kitchen went really well, Rob did the Survey, Beth Did the the Design and Package the counter staff were helpful. they even recommended a Kitchen Fitter. Steve Capella.

Steve Capella

7 months ago

Above and beyond service

Went to the longbridge branch this morning to pick up 12 doors and handles dropped on me last minute by my boss, the service was fantastic they didn’t have all the doors and a few handles short, but they were straight on the phone and found the remaining items at another branch so I could have them all the same day.it makes my job so much easier,Top Team thank you Phil

Phil Moore

7 months ago

Have 2 badly warped doors that you will…

Have 2 badly warped doors that you will not replace, poor customer service 👎🏻

David Lunnon

8 months ago

Accounts department

Accounts cant do a simple thing regarding cash invoices and account invoices!

Sebastian Denton

8 months ago

Great team

Visited the local Longbridge branch for skirting board the managment and staff go the extra mile to ensure you get the best service and goods.

Dean Mills

8 months ago

Bad Bad Bad

Terrible place would never work there again, would not recommend this place to anyone :( . I keep getting these responses from you, and I have written to you on numerous occasions with no answer, that’s why I have to keep putting things on here as you aren’t responding.

Carol

9 months ago

Nightmare

I worked for howdens and I can see lots of points on here with aftercare, delivery, accounts, prices, to many to mention. I wouldn't want to be treated the way the customers get treated, seeing the way they treat their customers and what and how they do things I would be so ashamed, I think its all about sales and targets, as the man from the top says you have to hit your targets this week, then it works it way down, its such a shame really because you shouldn't treat people in that way you should look after your customers as you would like them to return. I have worked in large supermarket chains and never would I treat my customers this way. I felt when I worked here if I wasn't hitting my target then I would be in trouble, its not my fault if people are not answering the phone to talk to me, there wasn't anything else I could do if they didnt want to answer the phone then that was that. and that is how they used to make you feel, if you were having a bad day or you weren't feeling yourself it would be how many calls you made today. Even the builders would get fed up of me phoning them all the time to try and push to buy something, even if it was something so small. I do regret even working for them if I had been given training and help that I required from them then maybe things would have been different. Don't get me wrong I did get training from them but I felt the training that I had wasn't to do my job. It was something different, I did enough for them got the survey and calls out, just wasn’t good enough, I just wished things had turned out different and I didn't feel so angry and annoyed with them for the way they treated me. If I could turn back the clock I would not work for them, I was only there for about 3 months and it was the worst 3 months of my life.

Carol

11 months ago

Always great professional service

Always great professional service

Peter Flavin

a year ago

Fab service, great product range and product knowledge by staff

Fab service, fab products, great staff with independent product knowledge

Tim

a year ago

Great experience in Longbridge shop.

Great experience in Longbridge shop.

Mr. Lucian Corcodel

a year ago

The staff at longbridge are so on the…

The staff at longbridge are so on the ball and tuned into what us as customers need. When ordering anything; ie joinery, kitchens or bedroom furniture you can rest assured that there is a very high chance you get what you asked for and in a speedy turnaround. I recommend this branch to all my work acquaintances, and always speak very highly of it’s staff.

MASTER FINISH LTD

a year ago

always a pleasure doing business

always a pleasure doing business

WAYNE REEVES