Latest Trustpilot reviews for Matlock
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3 days ago
Excellent Company
Excellent Company and have purchased from them for years. They're always ready to help and advise and because of this service and quality products we will be returning again and can fully recommend. We were served by Ellis this time and his knowledge of the items we were ordering were just brilliant. All the staff are always on hand to advise. Thank you
Ev Pether
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a month ago
After writing a scathing review on…
After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of time for the customer, He knew what he was talking about and I felt far more comfortable in the surroundings. Perhaps the training given by Howdens on people skills could be improved ? But in the meantime take a leaf from howdens matlock branch you won't go far wrong ! Cheers HB
Hugh Brown
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2 months ago
the service is always polite and…
the service is always polite and helpful, with competitive prices.
Paul Cotterill
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3 months ago
Excellent customer service.
We had a problem with the delivery , some wrong items sent out, others missing. However this was immediately resolved. Excellent customer service. You can speak to real people , not just emails and robots.
PHILIP COATES
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3 months ago
I received an email showing a purchase…
I received an email showing a purchase on my account for a branch I don't use at Matlock. I had to call the branch and to be fair they corrected the error. This has happened a few years ago at another branch and shouldn't happen.
Richard Clark
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7 months ago
Helpful staff good quality items at…
Helpful staff good quality items at fair prices
Shaw
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7 months ago
Always excellent service and fabulous…
Always excellent service and fabulous staff who always go that extra mile for you.
Neil Lamin
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9 months ago
Very efficient
Very efficient, polite, helpful, knowledgeable of own products and speedy.
customer lan Cooke
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9 months ago
Great counter service
Great counter service
Pirate Electrical
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11 months ago
Well stocked and priced
Well stocked and priced
Shaw
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a year ago
Professional
Every time I contact this branch they are always helpful knowledgeable and professional, Thank you
Mrs Nicola Schofield
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a year ago
Great service…
The staff are very helpful and friendly they provide a positive vibe when you visit the trade counter
john
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a year ago
Fabulous as always from everyone at…
Fabulous as always from everyone at Matlock Howdens
Neil Lamin
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a year ago
New kitchen
Went here to get my new kitchen. Megan Gamble helped me go through absolutely everything! Nothing was too much for her even when I asked to look at various colours. She was fantastic and would highly recommend anyone going there. Fantastic customer care. Thanks Meg
Rebecca Theodoulou
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a year ago
Unusual request
Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could fully understand what was needed and designed a, fabulous space for me. Really pleased with the outcome it looks fabulous
Susan Smith