Howdens - North Hastings

13 days ago

High praise for the Team at Howdens…

High praise for the Team at Howdens North Hastings. Always welcoming and accommodating. Lauren listened to my ideas and interpreted them with professionalism, never groaning when I made changes and spending time to ensure she found the best options available for my wants/needs as we juggled the space. The kitchen has now been fitted, looks amazing, great quality and is a pleasure to work in. Thank you Lauren and the Team.

Elaine Wrenn

23 days ago

Amazing experience at Howdens North…

Amazing experience at Howdens North Hastings! Lauren, the designer, has incredible attention to detail, and Gemma, the manager, provides top-notch service. Great communication, quick turnaround, and a really professional team. Highly recommend!

Lisa H

23 days ago

Broken Agreement over Worktop Price

Was rated much higher, but now 1 star! Howdens management going back on agreed worktop pricing. Howdens Ivy House Lane, Ore, Hastings, agreed quartz kitchen worktop and splashback price back in October 2025, we added quartz splashback to our larder unit later on when we placed the order, which increased the cost slightly but was agreed by us. The engineer turned up and templated the kitchen worktop and splashback precisely with a laser - all good so far. A couple of points here:- the templater recommended stepping the end of one worktop surface back to a shallow cupboard to continue the same profile as the standard cupboard, and the splashback above the hob was templated in one piece. At no point was it suggested that Howdens would increase cost due to this design as it was described during purchase that the square meterage dictates the cost and the templater just said all was OK. Howdens then told us there would be another approximately £700 to pay for the worktops due to changes in design. At this point I reminded Howdens that our corner larder unit fitting was a nightmare to fit when adjacent to an appliance tower, as there's little to no room to open the door without it clashing on the adjacent unit. Our kitchen fitter then found mounting standard hinges from those provided made the clearance better - however a day spent by the fitter to dismantle and fiddle with clearances on the cupboard is at my cost. Howdens then agreed to cover the increased cost of the worktop as a gesture of goodwill due to the fitting problems with the kitchen. BUT Howdens have now reneged on that gesture and demanded the worktop increase to be paid of approaching an extra £700. We only opted for Howdens worktops as they template one week and fit the next and accepted that there are cheaper options elsewhere but the convenience won us over. However I can't accept paying £6200 for worktop when the price was agreed at £5500. I have reluctantly had to cancel the worktop order. Now Howdens have left us with an unfinished kitchen which will be several weeks before I can get the kitchen re-templated and worktops sourced elsewhere and fitted. It really annoys me if an agreement is made (unfortunately verbally) then withdrawn. Extremely unprofessional conduct from Howdens.

Michael Lucioni

3 months ago

Very good service and stock

Very good service and stock

Joe

4 months ago

All positive experiences to date !

I have always found getting materials from howdens reliable , easy experience .

Gary G

5 months ago

Always helpful

Always helpful . Nothing is to much trouble.

WGC CONSTRUCTION & REFURBISHME

5 months ago

Always good deals

Always good deals on tools I need ,good friendly service and bits not in store i got the next day with a phone call saying it was in store

AK CONSTRUCTION

7 months ago

Satisfied customer …

Not knowing about replacing a kitchen Howdens worked me through the process. Hastings NORTH staff are an asset to Howdens as they improved the planning process. The units arrived on time , any issues were taken care of to my satisfaction. Must say Rian who delivered the units positioned them in the order required which was a big help. Lauren, Jess and others thank you kitchen looks great.

paul rea

7 months ago

The ordering of the kitchen and a…

The ordering of the kitchen and a subsequent order were made easy by Gemma the manager and the delivery came on time and the delivery guy couldn’t have been more helpful. It was all a pleasant experience with no hassle Kind regards tony

ANTHONY MURPHY

10 months ago

The complete package

The complete package. Really happy staff, very knowledgable and helpful. Deliveries punctual and they keep you in the loop with any developements. Can't praise highly enough.

J D MILLS LTD

10 months ago

Picture rail

They had exactly what I wanted at a competitive price

Julia D

10 months ago

Really friendly

Really friendly, lots of help and like to help and serve,just wish I could use Howdens more

AK CONSTRUCTION

11 months ago

Howdens North Hastings provided an…

Howdens North Hastings provided an excellent service right from the start. Communication was fantastic. Our kitchen designer, Lauren, was excellent. Her design knowledge was impeccable and she really listened to what we wanted. We had several meetings with her which were easy to schedule. She talked us through the options available and adapted the designs accordingly. She is also a super friendly person and organised person, which made the process extra enjoyable.

Samara

11 months ago

all the staff where very helpful

all the staff where very helpful I felt like a VIP

A Jennings

11 months ago

The best product and service by far!

I got a wonderful kitchen from Howdens in North Hastings and was very pleased with everything about it. The staff (Lauren and Gemma) were super helpful at every stage of the install. Whether it was to replace a part, or a general query, the service was amazing and always with a smile! I would always recommend the team at Howdens as their kitchens are good quality and the service is second to none. If you need a part quickly, they get it done, unlike many other kitchen companies that I could mention! Thank you and look forward to seeing you all again! Chris

Beatherotty