Howdens - Scarborough

a month ago

The kitchens quality was outstanding

The kitchens quality was outstanding The salesman mark at scarborough was so Friendly and helpful i suggest you ask for him

Sam Glass

a month ago

Great experience and support...

Great experience and support when choosing a kitchen from Mark Jackson in Scarborough branch, thank you. Looking forwards to enjoying our new kitchen when it is fitted.

Nick D

a month ago

Kitchen hob

Good customer relations very helpful staff could not help enough

S & H CRAVEN

3 months ago

Great job done by all

Mark Jackson the designer did a superb job and Lee, the fitter and his team were all excellent and completed the job carefully and on time. We have no hesitation in recommending Howdens to everyone. Unlike other kitchen companies, if something is not quite right it can be sorted out immediately without having to wait ages for parts and fitters to be free - a real bonus. Many thanks to all.

Mrs MG

4 months ago

good deal good service

good deal good service - says it all

Flyer frequent

4 months ago

Howdens First Class.

We had our new kitchen from Howdens.The design was done by Mark Jackson and the fitting done by Lee Drydale. Nothing was too much trouble for them and the finished job is outstanding.Would not hesitate to recommend this company to anyone.

Alan Hind

4 months ago

Good staff

Good staff , got what I wanted , all good

Mr Paul Crinnion

5 months ago

Quality kitchen, poor customer service

The kitchen itself is of good quality, with only a few missing parts that we were able to just sort from bits in the van instead of going back to the store. However, Howdens Scarborough used a third party to deliver the kitchen and had next to no interest in dealing with our issues afterwards. Delivery was complete by 1 person who was unable to get the larger appliances into the house leaving them outside and unsecured until I got home. Howdens then tried to bill £150 for delivery which was never mentioned to us before hand (which was quickly waived once we brought it up) However, during delivery our driveway was visibly damaged. I contacted howdens scarborough, howdens customer service and the delivery driver and no one cared to assist in the matter. The delivery driver lied about organising a builder and the site manager to arrive 2 weeks from booking, but when the day came no one came or knew about it. After weeks of contact I managed to get a meeting with a builder and local manager, the builder provided was very fair and agreed with my statements regarding the drive. The delivery company then offered to pay half of the bill (accepting accountability in my eyes) but the bill was double my quote… I asked if he would provide me the finances for half his builders invoice and I would get the drive repaired and he refused… Overall The quality of product from howdens is good, and my driveway is a rare fluke. But the level of care and follow up is poor if you have a non standard issue.

Alistair Paxton

6 months ago

Well impressed with the neat & tidy…

Well impressed with the neat & tidy condition of nick’s warehouse at the Scarborough branch.service spot on too. Cheers!

Jules Rennison

6 months ago

excellent service

excellent service

Miss Laura Mann

6 months ago

Helpful staff

Helpful staff

Flyer frequent

9 months ago

Above all expectations

I just want to say a huge thank you to Mick the manager at Scarborough Howdens, I approached him to see if he could donate a small Easter egg for a local charity raffle, without hesitation not only did he agree but he went above all expectations and had a whole box full of artisan handmade chocolate eggs and gifts made especially for the charity. These were mind blowing and took centre stage at the fundraising event, people were buying more tickets just to win these masterpieces. The charity raised more money last year because of Mick and Howdens kindness!! Not only do they sell kitchens, bedrooms and flooring, they give back to the community too, take a huge pat on the back for this Mick, you are a true legend 🤩

Mr Roberts

9 months ago

Howdens are always very helpful and…

Howdens are always very helpful and good to deal with ! Keep up the good work 👏

JBP BUILDING & PLASTERING

9 months ago

Always helpful at Scarborough Branch

Always helpful at Scarborough Depot and we got a great deal on a high quality sink for our kitchen renovation. Thanks so much.

A. BAMFORTH

9 months ago

I’ve never used Howdens before

I’ve never used Howdens before, I’m more than happy with the service of the Scarborough branch, the manager and staff were really nice and helpful, they guided us through our kitchen design and purchase. Nothing was too much trouble for them. Thank you for all your help Mick and the team

Mr Roberts