Latest Trustpilot reviews for Selby
-
3 days ago
Howdens
Staff always helpful Took much longer to give a quote than others Prices not as competitive as others
John
-
4 days ago
The house that Jack built
Every effort was and is made by Howdens to facilitate every project in my home renovation.
Elizabeth
-
13 days ago
Home project
Ellie who served me was very helpful . Ensuring that everything was correct and double checking my order. When one item was delayed she got in touch and made sure it was delivered the same day. Very good service.
Mr Christopher Adamson
-
20 days ago
Called in at selby depot this morning.
Called in at selby depot this morning. The staff are always welcoming, and friendly . Their knowledge of their products is outstanding, they knew exactly what product to recommend for the customers requirements. The process was seamless , from ordering to collection. Ideal products, excellent service .
Adrian howell
-
20 days ago
I recently had the pleasure of visiting…
I recently had the pleasure of visiting Howdens Selby, and I must say their customer service was absolutely outstanding. From the moment I walked in, the staff were welcoming, attentive, and incredibly knowledgeable. They took the time to listen to my needs and offered expert advice tailored specifically to my project. What really stood out was their genuine willingness to help and ensure I left completely satisfied. The team was patient, friendly, and went above and beyond to make the whole experience smooth and enjoyable. If you’re looking for top-notch service combined with expert guidance, Howdens Selby is the place to go! Highly recommended.
Bradley Leister
-
21 days ago
Order for 10 internal doors
Ordered 10 internal doors, all faulty. Returned to depot only to receive faulty doors once again. Significant time and money wasted unpacking repacking travelling to depot. Asked Depot to check doors on arrival but request was denied. Howden's have received photos of all doors. Labour costs increased by £250, solely due to Howdens faulty doors issue. Howdens clearly have a quality control issue. When taking issue with Howdens we were told there is no way Howdens will recompense for the issue. We are therefore seeking compensation for the time and inconvenience caused, arising directly from the supply of goods that were not of satisfactory quality. As required under the consumer rights act 2015. Invoice number 00223232.
Raymond Frost
-
4 months ago
I had no hesitation in recommending they take a look at the Howdens Kitchen range
I was asked to fit a new kitchen by regular client. I had no hesitation in recommending they take a look at the Howdens Kitchen range. I arranged for a Howden's designer to give them a call to visit their house. I was confident I could leave Howdens to do the rest. The designer printed out renders of a few designs for my client to choose from. Everything ran very smoothly, it is now stacked on site ready for me to make a start.
John M
-
4 months ago
I just wanted to give the full team at…
I just wanted to give the full team at Howdens Selby a big thumbs up. From start to finish they was superb. The products are so good quality to fit unlike wren and diy kitchens and will defiantly be using them more often.
Stephen wiseman
-
4 months ago
Howdens Selby consistently delivers my…
Howdens Selby consistently delivers my projects and leaves my customers very happy. They are always incredibly helpful, from designing the project to resolving any issues that arise. They always go above and beyond to ensure the best possible job is completed.
Andrew Addison
-
4 months ago
Customer service is brilliant every…
Customer service is brilliant every time I go in, I have always used Selby and go multiple times a week and have always had a good experience. Staff are brilliant and always sort me out!
Jordan Redmond
-
4 months ago
Mark top guy
Mark top guy, always nice seeing him, will only ever go to howdens selby
Anonymous
-
4 months ago
My favrioute part of my day is comming…
My favrioute part of my day is comming into selby howdens and having a great time with all the fun staff never ever a dull or sad face
James Johnson
-
4 months ago
Me and my lad have been in this morning…
Me and my lad have been in this morning for a trade day and been brill. Always good food and good staff
Ian Johnson
-
4 months ago
Bad Customer Service
The kitchen designer was a lovely talented young lady who designed what I wanted. The branch manager however was rude and unhelpful. She knows everything, and the traders & customers know nothing. Not the way to sell kitchens at all. I gave more than 1 star because Jessie did a fabulous job on the design itself.
Ann-Marie C
-
5 months ago
Outstanding customer service.
I would just like to highlight again what an amazing depot Selby howdens is, I have purchased some doors and due to some issues around fire regulations I had to swap and return a door. I spoke to the the manager Lynsey and new doors were delivered and collected within 30 minutes so my joiner could proceed with planned work. Amazing service, thanks for fixing a potentially stressful day.
Kelly
