Latest Trustpilot reviews for St Albans
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14 days ago
Always a good stock and staff are all…
Always a good stock and staff are all knowledgeable
Jon17
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27 days ago
All the staff were welcoming and…
All the staff were welcoming and helpful. The knowledge and professionalism of the staff gave me confidence in what they were selling
Clifford Perkins
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29 days ago
I use this Branch for all the Teapoints…
I use this Branch for all the Teapoints I purchase for my Projects, amazing service from the initial enquiry through to delivery of the goods. Counter staff are very knowledgeable and warehouse service is 2nd to none. Just wanted to say a special thanks to Sandra Wasilewska and Gary Wels for their prompt, courteous and professionalism in the way our Woodhouse account is always dwelt with. Thankyou.
Marcus Roy
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a month ago
Amazing young lady staff
Amazing young lady staff, very knowledgeable and helpful with excellent guidance and advice in what i actually need to carry out my job.
Mitch Ched
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2 months ago
To be more respectful to customer needs…
To be more respectful to customer needs and reasons for choice .
Richard Pengelley
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3 months ago
The salesman helped me find the perfect…
The salesman helped me find the perfect product for what I was looking for.
Norman H
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4 months ago
First class dealt with this firm for…
First class dealt with this firm for years just like a family business keep up the good work St Albans
Paul
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4 months ago
Great staff in St Albans
Great staff in St Albans, really helpful and patient!
Tim
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6 months ago
I tried to get 3 lengths of work top…
I tried to get 3 lengths of work top was told no one local had any I then went into Luton store were they had them but couldn’t be bothered to get them down as it was 11.30am on a Saturday. I got them in then end I had to go to kings cross to pick them up a few days later . I then went back in st.Albans to get a edging strip which yet again didn’t have in was told they would call me when in comes in still waiting 2 weeks later I have got some else were .
Chris jump
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7 months ago
First class service
First class service
howard
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8 months ago
professional…
Good service with friendly professional people.
Mr M Fleming
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8 months ago
Very good service
Very good service
Simon Barralet
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11 months ago
Covent Garden job
Hi, Thanks to Jenna for all her hard work. Jenna came to London a few times to measure and give advice, her experience was invaluable, we are working on an old building with no straight walls and small spaces, it is difficult to get things to work in these type of buildings. Jenna as usual has done a great job. Thanks again. Look forward to working with Jenna again on our next project.
POINT BUILDERS LTD
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11 months ago
Great branch staff, poor IT
The guys in the St Albans branch are great, but the IT just doesn't link up with the in-person customer experience. I originally applied for an account online, but that wasn't processed for some unknown reason. So I went into the branch and reapplied on paper. But some details were entered into the computer incorrectly so although the account was opened, I couldn't access it online. That was sorted over the phone with head office, but it's stopped working again so I can't see my account at all. It's pretty frustrating to be honest and I haven't rushed to place any orders as a result.
Dan
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a year ago
Really efficient
Really efficient
customer