Latest Trustpilot reviews for St Austell
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4 days ago
Very helpful staff
Very helpful staff. Plenty of products in stock. Great experience.
Andrew Holder
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a month ago
Great service as usual
Great service as usual
Roy George Bernard Smith
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a month ago
Very helpful
Very helpful, all good.
AlanPearson
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a month ago
Excellent Service from St Austell…
Excellent Service from St Austell branch Staff very helpful from sales to delivery Pleasure to do business with
Neil Bonnage
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a month ago
Brilliant service from start to finish
Brilliant service from start to finish
MARK GILBERT
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3 months ago
Had the pleasure of meeting Adam who…
Had the pleasure of meeting Adam who helped design my kitchen for my housing association. He set it out in the perfect way that has made my life much easier. To say I love it doesn't really cover it. Would highly recommend them to anyone looking to upgrade
Janine Allen
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3 months ago
Staff very friendly and helpful
Staff very friendly and helpful
Mrs Susan Monks
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4 months ago
Excellent & knowledgeable staff
Excellent & knowledgeable staff. Brilliant overall customer service. A special mention for Bayley whose patience & expertise was very much appreciated
JOSEPH MORRIS
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4 months ago
Great experience!
Helpful, friendly, knowledgeable staff who actually listen and respond well! We had a great customer experience and all staff have been great and Steve was particularly helpful. Many thanks
ROGER MARTIN
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5 months ago
Good friendly efficient service
Good friendly efficient service
Malc B
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5 months ago
Howdens St Austell were shambolic
Howdens St Austell were shambolic in their dealing with our new kitchen. In particular the planner who made a complete mess of the plan/order. Various items missing that were required and not ordered or delivered. They then charged the builders fitting our kitchen for the extra items required (although this was later recinded following a complaint). The whole experience was extremely stressful and expensive due to considerably higher fitting costs due to Howdens plan & missing items. I would never buy anything from this company again. No compensation was offered despite other tradesmen supporting our case and it was clear they are more interested in their profit than any level of customer focus or delivering quality. I can only advise AVOID HOWDENS.
Mr Kenneth George
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5 months ago
Ordered on Tuesday
Ordered on Tuesday, delivered next day. Earlier than expected. 1st class
John Burnett
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6 months ago
Brilliant experience every time
Brilliant experience every time
Ian Bell
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6 months ago
Can’t fault it
Kitchen Designer was friendly, communicated clearly with a high level of detail. In the store the staff were friendly and there was no issue at all returning a damaged Oven hood and getting a refund on spares following the kitchen fit. The kitchen fitter was brilliant, friendly funny and a perfectionist. 10/10 Matt and Louise
Matt Hine
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6 months ago
Very efficient and helpful.
Very efficient and helpful.
Phil Ratty
