12 days ago

All staff were friendly and helpful

All staff were friendly and helpful

ONESTOP PINXTON

2 months ago

Absolutely Disgusted!

We ordered a kitchen from what we thought were the best company in terms of quality and service, but how wrong was that assumption! After the kitchen was designed, we made a few tweaks and then placed the order. Initially Howdens were friendly and welcoming and obviously happy to take our money. But from the point of delivery their attitude changed completely. We had items delivered damaged which we had to return to store (they wouldn't collect). This wasn't just one journey, but five or six! The attitude of the manager was disgraceful, almost pointing the finger at us because we had received damaged items! The flooring we ordered was not measured correctly, so we had to make another journey to order more flooring. We also had to order more underlay due to Howdens incompetence in measuring and make a further journey for this. We had a range cooker delivered, after paying for this to be fitted / connected the cooker was also faulty. Once again the attitude and the arrogance of the manager was a disgrace! This issue is still ongoing and it seems Howdens are simply passing the buck in order to wash their hands on the situation. We have never known a company like it. The customer service at this branch is non-existent and I would highly recommend staying well away from Howdens Sutton in Ashfield.

BS

2 months ago

Always brilliant

Great value for money, all the staff are very friendly and welcoming. Always nice to stop in and see what good offers they have on. Ricky was especially helpful and very informative. Great work guys, keep up the good work!

Connor

4 months ago

Howdens offer quality products at…

Howdens offer quality products at competitive prices and their showroom staff are very professional.

AndyA