Howdens - Trowbridge

2 months ago

Quick service

Quick service, Phil knows his stuff

ANDY NEWMAN

4 months ago

This place has potential

Has potential to be a fantastic depot, yet it won’t ever be. Usually after 30-45 minutes of trying to phone through, I find myself having to drive to the depot just to check stock! What is the point in having a telephone if it doesn’t get answered? Most time when I go in there is a young chap with a beard, I think his name is Josh? He seems to always be on his own to serve a queue of customers and answer the phones whilst the other staff members sit around talking. I think management needs to intervene and change this? Surely 1 person shouldn’t be doing the job of 3-4 others? Having experienced this many times, unfortunately I have to shop elsewhere ie, Magnet, Bradfords or Wickes. I can also imagine there is a lot of lost revenue due to this? As I always hear the words ‘target’ and/or ‘number’ perhaps if everyone clubbed together and picked up the phone they might make money. But whilst it’s left to one person, I don’t see this being the case Overall poor experience.

Andy

7 months ago

Loved it

Loved it. Great team

Simon

7 months ago

I had a lovely lady called Mel from…

I had a lovely lady called Mel from Trowbridge branch do my design, she made me feel so comfortable and really did a great design. It self like talking to a friend no hard pushing a sale on me . She is an asset to the company

DENISE SILVER

7 months ago

Always very helpful

Always very helpful. With a lot of knowledge and experience. Always open to discount and offers.

Jon Ryan

11 months ago

Great service very helpful people I…

Great service very helpful people I would recommend Howdens to everyone

Mr Francis Dolman

11 months ago

Courteous and efficient service

Courteous and efficient service, with great products.

Bernice Overton

a year ago

Ordered stuff that was not in stock…

Ordered stuff that was not in stock replied within a week and delivered

Mr Christopher Elliott

a year ago

Quality upstand quickly available

Fitting new worktops and upstand to an existing kitchen, I found I had underestimated the upstand length. Fortunatley Howdens' Trowbridge branch had just what I needed in stock. Easy to collect and fit, and my customer is very happy with the finished result.

Andrew Griffin

a year ago

friendly and helpful

friendly and helpful

Martin Cox

a year ago

Really helpful staff member who spent…

Really helpful staff member who spent time helping with choice of right product

Mrs Trish Hunt

a year ago

Part deliveries for 2 phase kitchen

Part deliveries for 2 phase kitchen. Eventually sorted, but not before expressing how disappointed I was with service and my customer detailing she had paid for a product we was both told was in depot… obviously not the case!

A E B BUILDERS

a year ago

Very helpfull

Very helpfull

RODERICK DAVID BURCHELL

a year ago

Very helpful staff

Very helpful staff. Great range of projects

Ken and Helen Pavey

a year ago

All great, people, service and product!

Howdens Trowbridge supplied my kitchen last year and were fantastic. They were very patient given it took me 3 months to make up my mind with colour and design, well there's so much choice. Howdens took me through the process and really supported me. The kitchen is quality and looks amazing, exceeding my expectations. I used the same for kitchen for my annex. Today I needed an appliance and Howdens had it in stock, the service I received when I went in was great, very personable and put me at my ease straight away, quickly found the appliance and put it into my car. I definitely recommend Howdens.

Sally Andrews