Howdens - Aldermaston

9 days ago

Great service

Great service. Knowledgeable staff. Fantastic after care when purchased kitchen

James Stanley

23 days ago

Great service from the team in the…

Great service from the team in the Tadley store. They helped us though the process from start to finish. No issues at all

Richard Webb

23 days ago

Great experience

Great experience, staff very friendly

ST Kitchens

25 days ago

Fantastic customer service as always

Fantastic customer service as always, helpful and friendly with anything we need

Joshua Gledhill

a month ago

Great service from the team at…

Great service from the team at aldermaston.

Frank

a month ago

Great friendly professional staff

From the design to the completion of the build the staff at Aldermaston branch are outstanding. Giving great advice throughout and helping with the supply of the kitchen. All the staff are helpful and friendly and that makes the experience great. The product is of high quality and looks fantastic. Great value for a high quality kitchen.

peter ward

9 months ago

Perfect

From design to delivery, i can't fault them. Very helpful and worked around me for design visit and delivery of kitchen.

chris marshall

9 months ago

Jake and his team

Jake and his team are very knowledgeable and helpful. They helped with everything we needed and a fast service with showing us the CAD drawing within 10 minutes of deciding what we wanted. Can’t thank the team at Howdens enough.

Matt Fox

9 months ago

At this time of visit I was looking at flooring.

At this time of visit I was looking at the flooring in the warehouse when there was music being played with Explicit and vulgar language. I was shocked that such language was blaring out loud in a place that customers attend. I ended up leaving without purchase.

Sarah

a year ago

Some of the worst customer service I've experienced

The quality of the units is good, so I won't go lower than this. But. The customer service has been appalling. Was promised calls back from managers multiple times but never heard from them. We had errors with our design, the products delivered, our worktop was missold. Couldn't seem to decide if they were a "trade only" organisation and couldn't speak to me, or "customer facing" and couldn't speak to my fitter. When I spoke to our designer about the issues she was rude and dismissive and on a number of occasions outright lied about the errors. They had opportunities to make this right (we understand mistakes happen but the way we were talked to was atrocious). They made an upgrade to our worktop as it was the only way to make the design they provided work, and then tried to tell us that the worktop upgrade was our discount for the inconvenience. Steer clear. Made what should have been a really lovely home transformation into a very stressful experience and we are left with incorrect products. Would love to actually see the complaints procedure because my complaint was dealt with in a totally unacceptable manner.

The Hawkins

a year ago

Good staff

The staff are very present and very helpful

ANDY ALSTON

a year ago

Sorted me out with a kitchen sink to…

Sorted me out with a kitchen sink to replace an old one that was imperial (inches) with a metric one. My customer was very happy to see the back of their cracked and leaking sink and have a shiny S/Steel one

Mr Ben Lee

a year ago

Good service

Good service

A McCarthy

a year ago

Very well informed

Very well informed, they were very clear on the information provided

Anthony

2 years ago

Very friendly and helpful

Very friendly and helpful Great Knowledge on all products Very good customer service 5⭐️

Rob lane