Latest Trustpilot reviews for Ayr
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5 days ago
New kitchen
We had to change our 3 yr old Magnet kitchen as it was so badly discoloured and damaged through no fault of our own. We decided to look for a new kitchen and thought that we would give Howdens a try, since we were badly let down by this supposed big company both financially and after sales wise. Howdens were night and day and world's away from Magnet. Nicole and Rachel listened to our previous experience and were so sympathetic and supportive. We decided after looking at the kitchens they had to offer I had to pick one. Not an easy with the choices on offer. The service was first class, every bit of stress was taken away and it all went so smoothly and quickly. My beautiful kitchen was fitted by 2 superb joiners and all done by the end of October. I am so happy and delighted with my new and functional Howdens kitchen.. would highly recommend this company.
Mr John Galbraith
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23 days ago
Mary the kitchen designer is excellent…
Mary the kitchen designer is excellent and really listens to what you are looking for and offers solutions as well as different solid and finish options. I highly recommend her and the Howdens Ayr team.
William Townsend
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a month ago
Kitchen modifications made (relatively) easy
Two aspects required: Modify integrated tall larder for shelving, and provide two wall units. Counter staff extremely knowledgeable and suggested changes to the original plans which were implemented. Stores ordered and available within two days. Warehouse team picked items and assisted with loading. A first class coordinated team effort by all involved. Many thanks.
LEWIS SHAND
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2 months ago
Had some issues with the flooring we…
Had some issues with the flooring we picked. Had it well over a month and it wasn't compatable. Rachel from howdens helping us pick some new flooring and swapped it over without any issues
John McCulloch
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4 months ago
Really good planning service and…
Really good planning service and excellent quality kitchens
Alastair Rennie
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4 months ago
Unhelpful and rude man working on the front desk .
The last couple of times I have been into the store to return and collect items the guy on the desk is very very rude and unhelpful! I have bought three kitchen and and a number of other items in the last few years after today don’t think I will be back . I also never write reviews!
Joanne
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5 months ago
Exceptionally helpful staff
Exceptionally helpful staff
Richard S
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5 months ago
Excellent customer service
Excellent customer service Had exactly what I needed in stock ready to pick up Friendly staff well impressed
Nigel Downham
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6 months ago
Overcharged and sub-standard products
Overcharged and sub-standard products. Called the branch, and they told me it was not their problem and I should return to be reordered. I'll just pay my joiners to sit about, shall I? Where is quality control as there is none at suppliers or Howdens.
Keyhole Projects
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7 months ago
Always a pleasure buying things from…
Always a pleasure buying things from Howdens
Alastair Rennie
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7 months ago
Prices
Prices, are not very competitive these days can buy consumables cheaper elsewhere.
Colin Davidson
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8 months ago
Excellent service
A first class service from the team at Howdens Ayr, especially Nicole who was very helpful answering our questions and suggesting design changes. Her knowledge was invaluable and I couldn't be happier with my new kitchen. I'd recommend them anytime
Janice / Ayr
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8 months ago
Great service
Great service
John
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8 months ago
Very good advice,very good service
Very good advice,very good service, very good prices
Ian Bennett
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8 months ago
Once again the staff were outstanding…
Once again the staff were outstanding in their product knowledge and so helpful when I sent my client in. It takes the stress out of buying a kitchen!
ARTISAN WOODWORKING CO LTD