Howdens - Basingstoke

8 days ago

The young lady that served me couldn’t…

The young lady that served me couldn’t have been more helpful, a credit to the counter staff as well because they all do their best and mostly succeed! Matthew Piedot The Construction Consultancy 07867528200

Matthew Piedot

29 days ago

Worthwhile

My experience with Howdens overall was excellent, the showroom staff where very helpful and welcoming. The kitchen designer Mark was above and beyond helpful. If I had any gripe it was my experience on the phone to the showroom, I am not a kitchen fitter and sometimes I needed advice and I found this sometimes hard to come by. Overall I would recommend Howdens.

Peter

a month ago

I went and ordered some kitchen units…

I went and ordered some kitchen units and a worktop on Friday, everything delivered on Monday and such great quality. I have in the past had someone come and install kitchens for me but this time I decided I would do it. Simply brilliant quality I'm so impressed, many thanks Howdens.

Mike Quilter

a month ago

Kitchen remodel and refit

We have just purchased our new kitchen from Howdens. With some remodelling taking place, we were slightly stuck with regards to ideas about how a new plan would come together. The design and suggestions made made the whole thing come together for us, and we are really impressed with how the new project will look. Alfie was brilliantly patient and helped us through the whole process, can't thank him enough

MR HENDLE

a month ago

Exceptional...from start to finish

From start to finish, the experience of purchasing my new kitchen was nothing short of exceptional. The quality of the materials, the thoughtful design, and the attention to detail have completely transformed my space. A huge shoutout to Matt McGregor, who was simply outstanding throughout the entire process. His professionalism, patience, and genuine passion for what he does made all the difference. He took the time to understand my needs, offered brilliant suggestions, and ensured everything ran smoothly. Nothing was too much trouble, and his friendly, approachable manner made the whole journey enjoyable and stress-free. I couldn’t be happier! If you're considering a new kitchen and live in Hampshire, I wholeheartedly recommend them — and make sure you ask for Matt!

Mr Fisher

2 months ago

Great customer service listened to our…

Great customer service listened to our ideas excellent products

Terry

2 months ago

Kitchen tap fixed

Kitchen tap leaking after just two years. The right replacement valves identified and couriered to me quickly by Lauren. Great service - thank you. Rod

rod crook

2 months ago

Excellent professional service from the…

Excellent professional service from the Basingstoke staff

Jonathan

2 months ago

If I could give 6 stars, I would

If I could give 6 stars, I would! I've had 'above and beyond' service from two of the Howdens teams at their Basingstoke branch recently. First time - with the excellent service I received from Jodie Hales - I thought it must be a one-off. Jodie was so knowledgeable, patient and accommodating in helping me select and purchase built-in wardrobes for my new home. I then also met her colleague Lauren Stephens, who was beyond helpful with a totally separate request I had - and who again went out of her way to assist me, and find (against the odds) a solution to a tricky flooring conundrum I was faced with! Both Jodie and Lauren are a huge credit to the team at Howdens Basingstoke. Thank you both for your exemplary customer service.

Mandy Wootton

3 months ago

They had everything that I needed.

They had everything that I needed. Very helpful staff

SEAN WHITE RENOVATIONS LTD

3 months ago

Bad retailer, stay away

Multiple measurements wrong, multiple parts like doors and units were wrong .Our fitter had call them and then go and pick up doors and other parts on the daily bases. It was them or our fitter that had to get the parts that were wrong. We had to pay our fitter extra because the constant delays.Told us that when our fitter had installed the base cabinets we need to give them a call to book the template and in 5 working days they will come and install the quartz countertops which turned out to be 14 days. 6 days after base cabinets were installed the template people came and Howdens said it's not up to them to decide when the they come to template, when it was them who said to call them and we will have the countertops in 5 working days😂😂. Then another 8 days we had to wait for installation. Called and complained and asked for compensation,but they came out with all the excuses possible not to offer any. Just a horrible experience. Will never again buy from them or recommend them to anyone. If you want problems , go to Howdens Basingstoke 👍.

petre diloreanu

4 months ago

Excellent knowledge and service from…

Excellent knowledge and service from the personnel

Jonathan

5 months ago

Wardrobe Job Great company Matt was extremely…

Great company Matt was extremely helpful. One thing i would say is could we have descriptions instead of product codes hard to see what you have bought on the invoice. Many thanks Tony

APS CARPENTRY & BUILDING SERVI

5 months ago

Little slow on service

Little slow on service

Ric Walker

5 months ago

Extremely positive.

On this occasion I was very happy with the service from the gentleman that served me. He was very helpful. A massive credit to your branch and company. Many thanks.

Paul Barlow