Latest Trustpilot reviews for Battersea
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29 days ago
Great worktop install experience
The Battersea team we had were great - pre visit service was efficient - team turned up on time - were very polite and problem solved when we came up against a few issues! Very happy customer.
Louise
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4 months ago
The Battersea branch are always willing…
The Battersea branch are always willing to deliver at short notice, and the service in store is great. I have used this branch for years and it never fails to impress. Regards, Steve Morgan.
Steve Morgan
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4 months ago
The depot staff is very friendly and…
The depot staff is very friendly and accommodating when looking for specific products, also quite personable
AMICITI DOMIUS
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5 months ago
Great kit, but make sure you get the right fitter
Howdens do great kit at a great price, really good value and we are delighted with the outcome. However there are a number of things to watch out for. Our salesman was Julian Good, who was very affable and responsive during the whole sale process. That said, his design solutions were not as imaginative as the other company we asked to quote, and on several occasions we prompted Julian to use these alternative solutions. It turned out that had left out one feature in the design and one part of his design would not physically fit. Howdens only supply the kit and suggest an independent fitter. Julian recommended Thomas Dove, reviewed elsewhere, who turned out to be a prince among builders. This was just as well, because once the sale had been made, Julian become a lot less responsive and it was left to Thomas to sort out the design issues above. One other, minor, glitch was that a couple of items were included which were not needed and it took weeks to get these swapped for some extra shelving. Shout out to Ryan in the warehouse for managing to attach a much larger box than I had expected to my bike.
Customer
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5 months ago
Highly recommend
Every member of staff that i have spoken to have been so charming and helpful, made returns so easy. I cannot praise them enough and the quality is superb. Highly recommend.
Susan Cane
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7 months ago
Adaptable to client needs
I was interested in some of the items on sale. The staff was good and help me to get what was of interest to me without having to take what I did not need from the lot
AMICITI DOMIUS
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10 months ago
Battersea Julian Howdens superstar !
Julian from Howdens joinery is a real superstar. Nothing was too much trouble for Julian. He went over and above on both customer service and his attitude he was always smiling, friendly, warm, approachable, professional, and diligent. The Howden kitchen we bought was due to Julian his soft manner, made him approachableand trustworthy and we have not been let down from start to finish. Julian has gone out of his way. Every time we’ve asked anything of him he is a true professional.
Linda Symons
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a year ago
The item was in stock at my local depot…
The item was in stock at my local depot - easy for me to come and pick it up whenever I wanted !
AMICITI DOMIUS
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a year ago
It’s really good exercise
It’s really good exercise
GHAZALA KOUSAR
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a year ago
Terrible experience
How can you design a kitchen and not include the oven?? Despite replying to their email with several questions, no reply. It took our builder to chase the Battersea branch up fir someone to eventually reply to us. There reply was an estimate, why do we need two microwaves, we were never asked or asked for them! None of our questions answered. We have cancelled our appointment and will find another company.
Graeme
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a year ago
Freindly and helpful staff
Freindly and helpful staff! They got the item I needed sorted even after I ordered the wrong thing.
VG
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a year ago
very prompt service and an excellent…
very prompt service and an excellent turn around on delivery never had a bad experience
nicholas Goodson
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a year ago
Always excellenty
Always excellent service qick and easy
DW CARPENTRY FULHAM LTD
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a year ago
The order was placed with the correct…
The order was placed with the correct price. I delayed pick-up for a couple of weeks or so. When looking at the advice slip, I have found something strange. The invoice/advice slip was not corresponding to the order. The staff at he branch was friendly and nice and corrected the mistake matching delivery and order! Great!
AMICITI DOMIUS
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a year ago
Best customer service
The free kitchen design
KEILNAN DIAS