Latest Trustpilot reviews for Brunswick
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6 days ago
Excellent as always
Excellent as always
customer
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19 days ago
Premier Class Service from Howdens…
Premier Class Service from Howdens (Brunswick) Following enquiries we met Davie who called to discuss our requirements for a new kitchen, there were several options to suit our budget all of which were made clear without any pressure to commit. After a little time to think things through we were both very impressed with the options and decided to proceed, Davie then called one evening to measure everything up for us. Upon visiting the site at Brunswick to discuss and confirm everything we wanted we were shown several physical samples and had our Kitchen designed by Davie on a very impressive large screen giving us the option to change/tweek anything we wanted..he even made us a nice Coffee each!! The order was placed and we were both kept up to date on progress, nothing was too much trouble and communication was exemplary throughout. Overall absolutely delighted with everything from start to finish and would highly recommend Howdens to anyone, Quality Kitchens at affordable prices and of course brilliant communication. Huge thanks again to Davie and everyone involved at Howdens (Brunswick) for our New Kitchen we both love it!
Mark
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2 months ago
Brunswick branch and company customer services
Id like to leave a update on my review from 1/4/26. It seems that the companies customer service team is just as incompetent as the management. It's a total waste of time complaining. Please don't give them your custom. Absolutely shocking
anthony kelly
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3 months ago
Non existent customer service
The customer service we have received from the manager and his team has been abysmal. I also emailed the area manager and he did not reply. We ordered a kitchen and it came with some things missing which we were led to believe we're included in our quote. When we queried it and asked for an itemized bill we were told we couldn't have one because it's is not our account even though we had paid for it. We were told that they normally deal with builders who would know why the order was incomplete and if we wanted our missing items that we would have to pay £670. We find this to be totally unacceptable and patronising. We are now stuck with an unfinished kitchen due to their incompetence. If they would have admitted to their mistakes and honoured us with the order we thought we getting this review would have been a lot different. We all make mistakes, how you fix them is what you're judged on. Honestly so disappointed. We went with Howdens due to their excellent reviews but we don't recommend them at all. Please go elsewhere
anthony kelly
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9 months ago
great counter service
great counter service
Joan Brnnan
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a year ago
Great staff couldn’t be more helpful
Great staff couldn’t be more helpful
Phil
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a year ago
Bravo Brunswick
Everyone in the depot is brilliant. I was hesitant at first, following terrible service from another local depot, but Brunswick have blown me away, especially Amy. She is polite, professional, quick and efficient. She's great at balancing cost and giving really insightful design ideas and tips that made our kitchen and utility brilliant
Mr Liam Devaney
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a year ago
Professional and friendly staffs.
Professional and friendly staffs.
David Patrick
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a year ago
The staff are amazing
The staff are amazing! Very knowledgeable. You don’t get this in a lot of merchants!
Marie
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a year ago
Great and helpfull staff I thought were…
Great and helpfull staff I thought were verygood
ALAN GUY
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a year ago
Great value and promt availability
Great value and promt availability
Mark
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2 years ago
Excellent service
Excellent customer service from start to finish. Everything went smoothly and they did everything we needed. Arrived exactly when they said ,with two very friendly delivery drivers .
Lucy H
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3 years ago
Really helpful staff
Ste at Brunswick, Luverpool responds really quickly and is really helpful - a pleasure to deal with
Helen
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3 years ago
Exceedingly helpful staff
Exceedingly helpful staff, good products
Helen
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3 years ago
The staff are excellent and iam always…
The staff are excellent and iam always very happy with the service and the prices and that's why I've stayed loyal to your company since you've opened
OPA BUILDING & MAINTENANCE
