today

Great customer service

From start to finish, what a great job. Loads of ideas for layout options, various price ranges, huge range of units in lots of styles and colours. Fitting team were perfectionists. Job completed inside schedule.

Angela

27 days ago

I ordered kitchen doors and a drawer…

I ordered kitchen doors and a drawer pack. We arranged a date to pick them up. When I called to pick them up the man on the counter said that they were no longer available and I would have get a more expensive one I said no and asked why was I not informed. This cost me 2 days work. I then went to b and q and got exactly the same product for £200 cheaper. Good service Howdens no apologies nothing. Ian Greason.

IAN GREASON

a month ago

Very helpful staff at Catterick branch…

Very helpful staff at Catterick branch nothing is too much trouble ! A gorgeous kitchen fitted for my daughter which will be loved for years to come

Samantha Swainston

2 months ago

With problems but rectified

Item came very badly damaged which got replaced but better quality control needs introducing

Andrew Harker

2 months ago

Howdens catterick

Howdens catterick Fantastic staff Sarah Green went above and beyond for me and always look after me to the best of her ability

Corey Robinson

3 months ago

Sarah who works in Catterick is amazing…

Sarah who works in Catterick is amazing and so helpful too

PETER RAFFERTY

5 months ago

I got what I wanted in an efficient and…

I got what I wanted in an efficient and friendly manner.

davidParker

5 months ago

Always a pleasure to pop into catterick…

Always a pleasure to pop into catterick depot, staff are friendly and helpful. Despite obvious lack of staff the two lasses in the office Sarah & Tammy are brilliant and always smiling. Would recommend this particular depot over others I’ve been too in the past as the customer service is top notch and I always leave cheered up.

Carl

6 months ago

Excellent professional service

Excellent professional service

Ross Cadman

6 months ago

All the team at the Catterick branch…

All the team at the Catterick branch were so helpful in helping put together my dream kitchen. From start to finish they made the process so easy and any issues I had with how to fit things they were there to help. Would highly recommend.

George Hunt

7 months ago

Very helpful and nothing a problem

Very helpful and nothing a problem

JUSTIN CROWE

9 months ago

Staff were fantastic lots of advice and…

Staff were fantastic lots of advice and very helpful

Jonathan Coburn

10 months ago

Helpful staff

Helpful staff

R TATE

10 months ago

Great products

Great products, helpful staff as always

BevP

11 months ago

Well done, Megan Atkin!

We wanted to look at fitting-out our utility room, and had so far not enjoyed our experiences at several of the larger outlets. We regularly found poor communication, staff not bothering to review our room dimensions & requirements ahead of appointments (despite having emailed details well in advance) hard selling, poor quality, and failing to listen to our wishes - to name but a few frustrations. We'd not used Howdens before, and made an appointment to visit Catterick branch - expecting a similar experience. What we found couldn't have been further from the truth! Meg was on time, communicated clearly, she was pleasant, knew the design software inside out (which made for a lot less wasted time, compared to other suppliers) knew the products really well, listened carefully to our brief, and couldn't have done more to hone the design until we were happy with the end result. Nothing was too much trouble. Since our appointment Meg has continued to support our project, has been easy to reach, and responds quickly to requests for a call-back. Any other staff we've spoken to at Catterick, have also been good, clear communicators, along with being friendly and helpful to deal with. A breath of fresh air, and a credit to the Howdens brand. Well done Catterick team, and particularly top marks to Meg!

C Sargeant