25 days ago

FANTASTIC SERVICE

I had a great service from Martin Powell, he has the patience of a saint,not once did I feel that I was a nuisance after I changed my mind numerous times.The communication was great, my emails were replied to super quick.It has been an absolute pleasure from the visit to measure up to the numerous times I visited the showroom.I am looking forward to my kitchen being fitted soon.I am also looking for bedroom furniture which I understand will be available soon,so sorry Martin you haven't seen the back of me yet.

Debra Herman

2 months ago

An excellent service was provided

An excellent service was provided by Howdens of Chepstow. A special shout out to Martin Powell who was patient and helpful throughout the process. His expertise was invaluable. I am very happy with the quality of the kitchen I have ordered and can’t wait for it to be installed. Thank you again Martin and to all the staff at Howdens. I will definitely be recommending you.

Anonymous

3 months ago

Kitchen is very good thank you JW

Kitchen is very good thank you JW

Bobby Wintour

3 months ago

The Design Service

The design service provided by Howdens in Chepstow was superb. A special mention must go to the designer Martin Powell. His professionalism, help, guidance and patience throughout the whole process was excellent. Unable to comment on the product itself as the new kitchen and utility have not yet been installed.

Customer

4 months ago

Design and order service for kitchen

Kitchen not installed yet so this is my first review for Design Service , Martin at Chepstow is amazing very professional, exceptional design and suggestions and made the whole kitchen design down to the fine detail before ordering a pleasurable experience, nothing is too much trouble and am confident that my kitchen review will be just as good !

Sam

4 months ago

Satisfied Customer

We are absolutely delighted with our new Howden kitchen. From the outset we met Martin Powell who visited our home and spent the time and effort necessary to design all elements to prepare for the purchase and installation. He was extremely helpful in discussing our needs and came up with some great suggestions. His design was exactly what we wanted and was able to keep well within our budget. When the drawings were available we were very happy to proceed. We then visited the Howden showroom and selected the items we required. Martin was very patient and guided us with his professional experience that was so helpful in selecting the kit. The delivery was very prompt as we were working on a timescale for when our kitchen fitter was available. Our fitter, Keith Sykes, deserves mention as he did a wonderful job of removing the old kitchen and provided a full service for the installation. Plumbers and Electricians appeared at the appropriate times to assist Keith as he project managed the works. Keith’s own skills are excellent and his attention to detail ensured we got the kitchen of our dreams. We can’t praise everyone involved highly enough and thoroughly recommend Howdens, Martin and Keith as the ideal combination.

Brian

5 months ago

Extremely helpful from start to finish…

Extremely helpful from start to finish great value for money and very good products

Mario Carrodeguas

5 months ago

Great service!

Martin designed our kitchen beautifully. He was very patient with constant changes we were making and was full of ideas and inspiration! We never felt pushed into anything and he was always there to talk through any questions we had. This was the deciding factor on where we bought our kitchen. We have total trust in him and know the kitchen will look fabulous when fitted. Can’t thank him enough for all his help and making the kitchen process a pleasant one!

Kelly V

6 months ago

Excellent service

Arrived dented side however Liam Archer sorted it for me Liam is totally trustworthy from chepstow branch Highly recommended

CARL

6 months ago

Fantastic service and products

Fantastic service. Friendly, approachable, nothing too much to ask for. The designer in the Chepstow branch, Martin Powell is certainly in the right job. Couldn’t have asked for more from him. He exceeded all expectations helping with the design and had great ideas. We are very appreciative. Products are all excellent and the finish is perfect.

THE OPTICAL PEOPLE

6 months ago

Martin was very helpful throughout the…

Martin was very helpful throughout the process and designed a lovely kitchen. Can’t fault howdens and Martin and would highly recommend. Great service and fantastic product

Lee Trimby

8 months ago

Kitchen planning with Martin

Just spent the afternoon with Martin planning our new kitchen. He was incredibly friendly and professional and very knowledgeable. Extremely happy with the service so far. Have dealt with other members of staff and they have also been excellent. Would recommend them.

Julie

8 months ago

The staff were extremely helpful on my…

The staff were extremely helpful on my last visit which was close to closing time as I was stuck in traffic. They helped me to sort my order without complaint about the time & were lovely to deal with.

juliet harding

9 months ago

Superb service by Liam archer and staff…

Superb service by Liam archer and staff from chepstow as normal 100% reliable

CARL

9 months ago

Please NOTE we are Wentwood Properties Ltd

Please NOTE we are Wentwood Properties ltd and we have no outstanding debts to Howdens. We have asked repeatedly over the last few years via emails and going into Howdens Chepstow asking for the matter to be resolved. Correspondence with Howdens account dept appear to fall on deaf years

David Langley