Howdens - Chichester

10 days ago

Great service great staff great prices

Great service great staff great prices

Christopher Boxall

2 months ago

Great service

Great service

Richard Bishop

2 months ago

Helpful and Knowledgeable

Howdens had a Trade Day going on which is always fun to attend with many bargains to be had. The staff are always helpful and knowledgeable.

customer:- R. Simons

5 months ago

Poor Customer Service

I went in to Howden's to buy a utility room cabinet and work top on 2/04/26, just before the Easter weekend. The shop assistant who assisted me was very uncommunicative and hesitant. Eventually I agreed to have a unit delivered from the Bognor branch and came away with just the work top on the day. The assistant failed to inform me that the work top finishing end tape was not included with the work top, so today, 7/04/26, I had to return for this. I had to ask him if it was self-adhesive. It wasn't, so again I had to ask for adhesive. I was offered 2 choices, so I asked for the cost difference. It was suggested I take the roll of adhesive tape. I asked again for the cost difference and after a hesitation and mumbling I was given the information to make my choice. It was like 'pulling teeth'. I suggested that in the future he ensures customers are aware of what is and isn’t included in a purchase. I also suggested that he check whether the customer has all the additional bits required for assembling the item. I received a mumbled response. I did also suggest that an apology for these oversights would have been appreciated. A feeble 'sorry' was all that was given. On a positive the delivery of the cabinet was seamless and the driver kept me informed of status and anticipated delivery time. The products are decent value for money, but the customer service I received was inadequate.

Ski

5 months ago

Best kitchen I've ever had.

We have recently installed a Howdens kitchen and couldn't be happier. The help we had from our account manager at Howdens Chichester was amazing - she steered us in the right direction and advised and supported us through the entire process. We now have my dream kitchen which is excellent quality and gives me everything I wanted (and need) in a kitchen.

Debra Pays-Welburn

6 months ago

Always a great service from the guys at…

Always a great service from the guys at Chichester.

C.ENGLAND LTD

6 months ago

Very efficient service and good price

Very efficient service and good price. Very pleasant staff.

Peter

9 months ago

Very fast and efficient went into the…

Very fast and efficient went into the depot left with a design and quote and delivered on time a couple of days later

MR NEIL STURGEON

10 months ago

Very easy and efficient opening of my…

Very easy and efficient opening of my account. One of the units arrived damaged. But this was replaced in less than an hour. Excelent!!

Peter

a year ago

A really superb driver who delivered…

A really superb driver who delivered early . Thank you .

Jo Haill

a year ago

Great responsive service

Great responsive service, good product knowledge, everything in stock, competitive pricing, high quality and helpful advice.

JOHN PALMER

a year ago

All good, ordered in advance 4 quick collect

All good ordered in advance and put by for me.

P Barratt

a year ago

Speedy and Reliable.

I was served very quickly and was able to get all the materials I was after. I also got a free Bacon Roll that is always a PLUS!!

customer:- R. Simons

a year ago

Thank you

Thank you Great service from Howdens Chichester (Olga especially with the kitchen design)

POPE STEVENS ARCHITECTURE LIMI

a year ago

excellent quality & service

we were after new cupboard doors, taps & hob and they provided a friendly and helpful service, particularly carrie and emily. they allowed us to take away sample doors for home viewing, and after selection gave us a free home delivery. they also have good coffee & biscuits in store, while perusing items! our new kitchen looks excellent - thanks howdens!

customer