Latest Trustpilot reviews for Colindale
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9 days ago
Outstanding customer service
Outstanding customer service Extensive product knowledge Staff go the extra mile to help and get solutions.
Prakash Vekaria
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9 days ago
Excellent service
Excellent service
Parbat mardiya
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18 days ago
Brilliant service at Howdens - Colindale
I was going to this branch of Howdens because I needed to pick up something another branch didn't have in stock. I met Marie, who quickly picked the things I needed. But she also managed to spot that the first branch had sent me to a third branch of Howdens to pick up something else ... So Marie told me not to go any further as they had it store. So I was saved another 30 minutes to go to pick up the missing items. In a busy day 30 extra minutes is worth a lot. Thank you Marie
Frank Mandix
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24 days ago
I had a very bad experience with…
I had a very bad experience with Howdens Colindale of buying a kitchen very recently. Some kitchen doors and plinth are still not delivered after over 10 days of purchase. Rest of kitchen units and appliances were delivered in 3 different days which means I have ended up paying extra cost for my installation team and still I am waiting for outstanding doors and plinth to be delivered surely will increase my cost further.
THOTHAAL GROUP LIMITED
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a month ago
Super service
First time using Howdens - very friendly and welcoming. Good product. Fast service (2 day kitchen turn around). Many thanks to the team especially Marie.
Daniel
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a month ago
I’ve been using this branch for over…
I’ve been using this branch for over 20years, The staff at this branch is unmatched. Always 100% service.
Rakesh
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a month ago
Excellent customer service from Dinesh
My partner and I are so glad we chose Howdens Colindale for our kitchen. Prompt and efficient service,our cabinets look beautiful and Dinesh was so kind and helpful throughout the whole process. We called him a few times and he was always ready to help, and go above and beyond for us. Will be recommending to everyone we know who wants a kitchen! Many thanks to Dinesh and the whole team.
Ashley Hovell
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a month ago
Howdens kitchen - Chelford Ivory
We just changed our kitchen and decided to get a Howdens kitchen - Chelford Ivory. The cabinets are a great quality and they fit a lot of things, much more than our previous kitchen! We had a great service from Howdens Colindale and Marie was absolutely amazing! The kitchen got delivered really quickly and we had lots of help and support for its installation.
Daniela Alb
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2 months ago
Good products but poor service
Here is the summary of our interaction with Howdens Colindale - Poor customer service - Good product quality - Difficulty in obtaining modern service - Inconvenient return process - Communication issues - Wrong items delivered - Lack of apology for mistakes - Poor communication within company - Items returned (signed) but no acknowledgement, records, or return Lastly, one good thing about working with Howdens is that their employees seem to be on a never-ending holiday spree. Every time I call, they nonchalantly inform me that the guy I need to speak to is off on yet another vacation, and I should try calling back once he's back from his latest adventure. It's like playing a game of Where in the World is Howdens' Employee?
ABC
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5 months ago
Parking
Very fast and helpfull staf
Mr Dabasia
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7 months ago
5 Star store
I regularly use the colindale branch and it’s always a pleasure to go! All the staff from management to warehouse are extremely friendly, and helpful! Maria at the front desk is always smiling and very knowledgeable to my needs and alway a pleasure seeing her! Vee who is one of the kitchen designers is also a pleasure to see and is so helpful with my kitchen plans! Brian in the warehouse is always on hand to help me and great chatting with him! The management have got it spot on and like said at start it’s always a pleasure going into the store
Lee O'Gorman
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7 months ago
Friendly helpful service
Friendly helpful service
Suryakant Shah
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9 months ago
Rude and insulting staff
I have been negotiating a price for a new kitchen as the price they quoted was more expensive than my previous order. My contracted builders were offered a cheaper quote, so when I asked for the same quote I was told by a rude woman that my account had been closed as I had not ordered within 15 months and “if you order is 5k and not 60k the discount would not be as good!”.
Mrs Sharon Galliers
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9 months ago
Excellent service
Excellent service
Mr Dabasia
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10 months ago
I have been to howdens today with my…
I have been to howdens today with my family I have had some enquiries , lady sat on the desk on right side of the shop extremely rude , bad attitude, I felt sorry for her , I would not buy anything from them , Low customer service
Vah