Howdens - Cumbernauld

29 days ago

Helpful and good service

Helpful and good service

Graham

2 months ago

We were recommended to use the Howdens…

We were recommended to use the Howdens Cumbernauld branch. We had no experience in doing such a big project, a complete new kitchen. We were guided through the process by Graham. This included, a complete plan, including a visual presentation of how the kitchen would look. The process was made so much easier for us by Graham and the guys at Howdens. Will be recommending the branch to anyone who is thinking of getting any work done in the future. Thanks again Graham and the team👍🏻

ANNE

3 months ago

Fantastic service

Fantastic service, Few little blips along the way but everything was sorted out quickly,efficiently and without delay. The whole experience was fantastic, Graham was professional, and showed us various options for our kitchen, and various layouts within our measurements, which, Graham did too. We were invited back to view the digital layout of the kitchen and then to look at two options of designs and view samples too, which helps give a better idea of the options available. The whole process was great I am so happy with my new kitchen everything is finished to.such a high quality. Delivery was within specified time, I find it difficult to.fault the service. Even after returning unused and boxed items the returns process was just as smooth and the staff are clearly knowledgeable and very chatty too. Its refreshing to see such good customer service. Would highly recommend these guys. Nothing too much hassle.

KayD

4 months ago

Great Experiance

Many thanks to Laura for helping us to design our new kitchen. We are delighted with it. A pleasant experience visiting the Showroom with all staff very pleasant & friendly. Thanks also to Aaran of AMGJoinery & Construction for recommending your firm. Excellant attention from all his tradesmen.

Hetty

4 months ago

Delivery charges are outrageous a…

Delivery charges are outrageous a charge of £150.00p to an address less than 3 miles from the depot

Jim

5 months ago

Excellent Customer Service

I am absolutely delighted with my new Howdens kitchen that has recently been fitted.Since my first meeting with Graham (kitchen designer) the whole process has been very productive and a positive experience. Final kitchen plan that I approved actually incorporated some ideas that Graham had put forward for me to consider compared to initial design that I already had.It was clear to me that his suggestions would indeed be more beneficial in making better use of available space.Throughout the whole process from start to finish I was kept fully informed and any questions I raised were responded too very quickly. Any other members of the team I dealt with at the Cumbernauld depot were also helpful and professional. I had previously approached two other well known kitchen suppliers and their level of customer service across a number of areas in my personal opinion fell far short of the standards provided by Howdens. So thank you so much to Graham and rest of the team at Howdens Cumbernauld as my kitchen transformation is truly amazing.

Ann Templeton

6 months ago

Excellent Customer Service

We have just had our kitchen fitted everything was purchased from Howdens Cumbernauld.Ryan was amazing offered outstanding customer service . Thank you

Mary

6 months ago

Pass the buck

I have had an account with the Cumbernauld branch since it opened and it has always been positive until recently. I have had a dispute with my account regarding the bill. When I speak to the depot staff I have been told that they don't understand how the accounting system works! I have spoken several times to the credit control dept and all they do is send a statement to me. No one is actually listening to the issue that I have to try to resolve the problem. This has been going on for 5 weeks and I am now ready to close my account and walk away.

KennyStewart

11 months ago

Regularly buy materials in Cumbernauld…

Regularly buy materials in Cumbernauld branch Staff are excellent and well versed in all products Great with customers I send there way Happy with all products

Mark Cheyne

a year ago

Exceptional service from Graham at Cumbernauld

Had Graham from Cumbernauld branch out to design our new kitchen and been to the branch to view the plan. Exceptional service thus far everyone in the branch is so helpful. Graham has been very patient guiding us through the process and we wouldn’t hesitate to recommend Howdens Cumbernauld. Our kitchen fitter said howdens kitchens are his preferred choice and we couldn’t be happier with the service to date. We have also got laminate flooring from howdens and internal doors.

Sam Bamford

a year ago

Staff are all spot on

Staff are all spot on . Efficient and well organised Always happy to help and easy to deal with . Warehouse boys are keen and hard working Coffee is a bonus 👍

Mark Cheyne

a year ago

Doors

Great doors at a good price

Mr Shaun Nutter

a year ago

Helpful and friendly staff throughout

Helpful and friendly staff throughout. Always a pleasant experience. A great range of products in one place. Will continue to use howdens to assist my business

Mark Cheyne

a year ago

Staff service and information as usual…

Staff service and information as usual was very supportive and useful.

John McNair

a year ago

very helpfull staff

very helpfull staff

Mr Peter Marshall