Latest Trustpilot reviews for Erith
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27 days ago
Excellent service
Excellent service
Michael May
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3 months ago
Great place to find quality products…
Great place to find quality products for your projects
Augustine
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4 months ago
Howdens is one of the best company I…
Howdens is one of the best company I know
Ibrahim Sunmonu
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4 months ago
Price
I would say the staff are very helpful and friendly which is most important to most people like my self.
Tony & Deborah
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4 months ago
Kitchen was beautiful but service…
Kitchen was beautiful but service appalling. Spent nearly £29k on my kitchen but the salesman kept trying to “rip me off”after giving me a quote. If it wasn’t for my builder I would have gone insane! I was given appliances from Howdens own range that I didn't want and the first heat pump tumble drier had a gaping hole in it. 2nd one has been constantly tripping the electric and found out it was due to the tumble dryer. First visit I was told at 4pm in the afternoon the engineer had gone off sick, 2nd visit they turned up without the parts to complete the job, 3rd visit the engineer replaced 3 parts still tripping the electric. Eventually after numerous emails manager at Erith said he was asking HO to write it off and would contact me that was Tuesday and despite emailing him have heard nothing. I had a first class kitchen with second class appliance and I have spent so much time emailing and my builder has been up there numerous times and called him and it’s still not been rectified.
Lynne Bowen
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4 months ago
Great customer service team
Great customer service and great kitchen products! I’m really impressed with the service received especially the phone call from Zara with good offers!!
Abu Bah
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5 months ago
Excellent Job
Visited Howdens Erith yesterday afternoon. From the very first minutes my experience was positive. the member of Staff Janine was helpful. She inspired confidence that Howdens would be able to help. Her explanation was clear about what I needed to do. Now less than 24 hours later the job is complete. Well done Howdens and thank you.
kathleen kennedy
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6 months ago
Had very very very bad experience with…
Had very very very bad experience with howdens . Just came back from the Erith howdens store. Extremely disappointed Basically we bought kitchen and designed from howdens totally wrong measurements our kitchen fitter struggled to fix it .Designer design kitchen and give quote to me we said it’s not in our budget after that they make another quote we were happy with that but ACTUALLY that was dirty business trick to make kitchen in our budget he included one work top instead of two , no sink added . Now after delivery we realise things are missing again we went there again they add the sink , work top now price again goes up to £2800 approximately . They send wrong filters for hood . To sort out I book holiday. Designer don’t want to accept his mistake manager argue with us that when delivery reach why you didn’t check . According to law manager have to check before he delivers. Extremely bad experience with howden. Suggest everyone not to trust on designer bcz when they made mistakes they not accepted . He designed sink under the boiler to be honest I never seen this in whole country . Now there is a gap in the corner beside the cooker 400 m unit can fix in it . Designer said 95% kitchen in uk have that gap . I will never be go to Erith howdens store never ever and same I suggest to everyone save your money save your self from dirty business trick from howdens store Erith .
Deepak Sharma
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7 months ago
Very helpful staff brilliant service in…
Very helpful staff brilliant service in Erith branch
ANDON IBRO
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7 months ago
Really good company
Well done , helpful people 👍
customer Andrei Graur
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a year ago
Absolutely brilliant staff
Absolutely brilliant staff, so helpful & go the extra mile to ensure customer satisfaction. Best Howdens in London! Thanks 😊 Amit
Amit Ruparelia
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a year ago
Kitchen
Just had a new kitchen with all appliances installed - well pleased, looks great. From planning to delivery brilliant service. Unfortunately once installed the fridge wasn't working correctly. Howdens went over and above to make sure a new one was arranged asap. I can't thank Michael (Manager) enough. I think you can tell how good a Company is by the way any small issues are dealt with and I can't thank the team at Erith enough. Would recomend 100%.
CHRIS T
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a year ago
Great customer service…
The Erith team were very helpful and such nice people.
Miss. Mustafa
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a year ago
Constant mistakes
Ordered around 10 items. Constant mistakes from the erith store Wrong items delivered 3 different times. Told manager would get back to me, he didn’t. Cost us a company, both time & money. Not pleased
J.B.S SERVICES LIMITED
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a year ago
Very helpful staff
Very helpful every time I visit.
Tony & Deborah