a month ago

Experience at Howdens

Provided quality materials efficiently and on time. Polite service.

John Baker

a month ago

Be VERY AWARE

Be VERY AWARE. Do not ask for recommendations. My mother spent £13,000 on a kitchen that was poorly designed and fitted. Units cannot be used, are not symmetrical which makes the kitchen look extremely poor. The joints have had to be covered as they are so bad. Even after looking at the kitchen, the local manager Paul Hope from Hainault told my mother he would try and get her compensation. If she never went into the Howdens showroom in Hainault she would never of had these problems. We are now having to take Howdens and their recommended fitter Joseph Sharpe to court for their lack of getting the kitchen to do what it was bought for. My mother is at the end of her tether, everyday she has to look at this. You would of thought that for such a large organisation that they could of just got this sorted. HOW WRONG WERE WE ! EXTREMELY BAD EXPERIENCE - AVOID!!

Mitchell Klein

a month ago

Excellent service from Wendy

Excellent service from Wendy

Arif Hameed

a month ago

Hainault branch shambles

Hainault branch shambles Tue 11th- meant to open 7 am... (Even though told 730am on phone) 8am nobody here. Joke Better service in pre communist Russia

PD

a month ago

Always very helpful and friendly

Always very helpful and friendly

ABK

a month ago

Helpful staff excellent product

Helpful staff excellent product

anon

2 months ago

Always a pleasure

Always a pleasure, with friendly staff that always there to help

keith andrews

2 months ago

Excellent service and good prices

Excellent service and good prices

MR A SAYERS

2 months ago

The quality of the product was very…

The quality of the product was very good. The price was very competitive. The staff are so helpful, knowledgeable and the attitude is brilliant. I have used Hodwens in Hainault, Iford and Dublin and my experience is consistent.

Christopher

3 months ago

I have been using Howdens in Hainault…

I have been using Howdens in Hainault for the last several years, the staff are very knowledgeable helpful and extremely friendly who are not shy of coming out of their usual range to help customers getting the best value and products

MASIS DESIGN LIMITED

3 months ago

Prompt service and items in stock

Prompt service and items in stock

anon

4 months ago

Good quality

Good quality, value for money 'off the shelf' kitchen. Good liaison with very helpful shop staff. Could easily change things when not needed or client had changed their mind. Could actually talk to the same person who knows their products for advise each time we went in the shop unlike some other stores.

JMA Ltd

5 months ago

👍👍

Overall very pleased with the quality and service from Howdens and the staff at the Hainault branch. After some initial issues with our original design/ quote due to a staff member leaving, the other team members put in a big extra effort to connect the missing links, and get our kitchen complete and delivered. Very pleased with the kitchen, and most importantly was able to talk to a member of staff any time we had a problem.

Dylan

5 months ago

Check Delivery

Ordered and paid in full for the Kitchen. Paul, Sue and staff at the depot very helpful and efficient. Delivery driver very good. Found one base unit missing when kitchen delivered warehouse. Collected. Unpacked the Butler sink - wrong. Had to drive too two depots to get the right one. Fitted decorative plinths ( x 5 ) which were supplied with kitchen. Wrong batch. Check all that is delivered, open boxes if need be, a little shambolic.

Hamilton Door Services Limited

6 months ago

The delivery arrived some parts pieces…

The delivery arrived some parts pieces were missing, and when we enquired about them then they had to be re-ordered and had to wait sometimes a week for them to arrive, plus they didn't deliver the missing parts we had to go and collect them ourselves from their store, we did that several times.

Rami Ahmat