22 days ago

Service with a smile and nothing too much trouble

Service with a smile and nothing too much trouble👍🏻

Ian Hayward

28 days ago

Very helpful staff,quick to sort any…

Very helpful staff,quick to sort any problems and normally got everything i needed

RICKY SAUNDERS

a month ago

Extremely disappointed

Not sure where to start? 1. It’s been over a week and only part of my order has been delivered. 2. What’s delivered is mostly incorrect and it’s waiting for a replacement, but Howdens are not very keen on doing this. No one has spoken to us about it despite us flagging the issue in many emails, verbally at their store and to the drivers. 3. We never get a delivery info. Only just before the delivery someone quickly calls telling us that „soon” we will get our order. 4. Faulty elements are still waiting for the replacement as well. 5. First part of the delivery was done bu just one man and my husband, despite being busy at his work, needed to help the driver to unload the van. Never even we had a delivery from other companies in the UK which we needed to unload ourselves! 6. We were told that all would be delivered fully assembled. Only 3 sides of carcasses are assembled. The doors on any unit need to be done. This can be done, but just DON’T assure your clients that all is done and just need placing in the kitchen and adjusting. 5. It’s been almost a week when we were supposed to get the missing parts of the order and the rest, what’s wrong, replaced, and, we were told it was coming the same day, but nothing has happened, no one called and we know nothing about the status of our order. 6. Extremely disappointed with the whole experience. 7. We were only happy at the design stage. After that all went wrong and no one seems to be keen to correct all the mistakes.

customer

a month ago

Great service

Great service with experienced staff

LEE CATTELL

a month ago

Phon

Phoned up in the morning, had a verbal quote on the phone which was a brilliant price, had it delivered job done.

ROBERT STEVENSON

a month ago

Nice staff great bargins

Nice staff great bargins and now in a prize draw

Tony Nuttman

a month ago

Excellent service very helpful

Excellent service very helpful, kitchen designer was exceptional

Brian

3 months ago

New kitchen

Brought kitchen .people new there job which made it easy.from order to the door a week.fantastic.nothing damaged all items looked after.couldn’t of asked for anything more.cheers

David Wedlake

3 months ago

Great service

Exceptional service - very helpful staff who go above expectations.

BM

5 months ago

Very friendly efficient staff

Very friendly efficient staff, had all I needed and made it every a very easy process.

Patricia Harding

7 months ago

Service with a smile

I don’t use my account as much now but that has no effect on how welcoming, helpful & friendly everyone is when I pop in for a few materials

Ivan

8 months ago

John

Great customer service

JOHN CHRISTOPHER DADSWELL

8 months ago

Great

Great, friendly, efficient staff who were more than happy to assist.

Gerald

9 months ago

Knowledgeable staff and quick response…

Knowledgeable staff and quick response to enquiries.

Colin Redman

10 months ago

Not good.

As is usual with Howdens everything is in stock until you require delivery then something is missing and takes four days to arrive. The worktop had no trim which was charged as extra whereas every other company would supply foc. Not unexpected but still disappointingly.

James Holness