2 months ago

Helpful and accommodating

Helpful and accommodating. Had everything I needed and at very competitive prices. Recommended.

No

3 months ago

The staff are great

The staff are great, helpful and great to deal with!

Michael

3 months ago

You always have a good approach to the…

You always have a good approach to the clients. If something is not right, you can always return the product.

Mario Kruszelnicki

5 months ago

I have mixed feelings about Howdens.

I have mixed feelings about Howdens. For a company that pride themselves for working with builders and would not supply directly to the costumers I felt very much like a project manager who most of the details and specifics were obscure to. I felt I was falling short from both ends a little bit. Making the whole process quite frustrating and with a lot of back and force. The kitchen designer who I worked with directly was absolutely lovely, and was really trying to be as accommodating as possible. Yet, very challenging to communicate properly when most of the decisions are made with out understanding the implications /pricing. Choices are made in a vacuum and in a rush. And the email communication was a bit messy and disorganised. Most importantly, they didn't stuck to the budget we highlighted and were very messy in the communication style when we had to go back and change most of the design to stick to our budget, as their initial design (which of course was directed by us but without guidance on pricing) had to be modified significantly. Which is not a bad thing if it's own, but was frustrating and just a messy process. The quote we recieved was basiclly only presented with top categories (e.g., kitchen appliances) and not a clear list of items and measurements that we could review and make sure this is what we want to move forward with. Which, again, made the process stressful, unorganised and obscure. However, positive aspects Howdens definitely deserve to be recognized for; they were very very quick to deliver. Once the purchase order was in, and a proff of payment gone through they offered to deliver so so quickly. And when things didn't arrive or the odd bits and bobs that we needed they to send (as a few items were missing - do check that inventory list once arrived!!), they done that on the day! Generally, regarding the quality and style I am a bit apprehensive to review upon as it is just been fitted. And only time would tell... Generally we went for the Witney (the budget range) and of course appreciate the limitation it imposes. Nevertheless, it's not a cheap playground and even for the most basic range, for the price, I would hope it would last nicely. Only time would tell.

Meytal

6 months ago

Tatiana at your Highbury depot is…

Tatiana at your Highbury depot is extremely knowledgeable and helpful

PHILLIP ABRAHAMS DECORATING &

7 months ago

Highbury

This depot is loyal and very helpful polite and understanding for is the best store to Darla with.

Giovanni rubino

9 months ago

Howdens are fair on prices and staff…

Howdens are fair on prices and staff are helpful and polite. Having a trade account is great for ordering stuff quickly especially with they app.

Paul Williams gas engineer

11 months ago

Fairly good service

Fairly good service

Paul Williams gas engineer

a year ago

They are the best branch

They are the best branch, they always help and care about their customers, they help with the design, measurements, have everything in stock and if there is any problem they will do their best to get it sorted, thank you guys keep the amazing work.

GABRIEL PACHECO

a year ago

Professional staff ⭐️⭐️⭐️⭐️⭐️💫.

Professional staff ⭐️⭐️⭐️⭐️⭐️💫.

MIHAI BUSEGEANU

a year ago

To say I am thrilled with my kitchen-…

To say I am thrilled with my kitchen- supplied by Howdens Highbury and built by the fabulous Arkadius Construction of Camberley - is an understatement. From the first visit Howdens was accommodating and helpful. It is quite a small space and the designer Michael took my ideas on board, span them and added more, resulting in the wonderful space I now have. There was a small discrepancy between the measurements of the designer and builder, but even that resulted in an improvement to the original design.

Judy Meewezen

a year ago

Super helpful and knowledgeable staff…

Super helpful and knowledgeable staff helped me confurm & purchase the same additional door that I purchased more than 2 years ago. Recommend thoroughly.

No

a year ago

I ordered two kitchen products

I ordered two kitchen products, Work Top 2 Work top for the wall. I only got 1 of everything. I was not told anything at the time of ordering, and at the time of payment, that it cost me £ 70 shipping. I arrived at the store with a big car, I could put everything in my car and take it myself. I was not told anything that shipping costs money. I had already bought a few doors there in the past and shipping was free. Work was therefore delayed for another two days until the additional Work Tops arrived

Aharon K.

a year ago

Always a good service

Always a good service

Mario Kruszelnicki

a year ago

I have a great level of service and a…

I have a great level of service and a brilliant design for my property created by Leena at the Highbury Branch. Listened to all my requests for changes and got me a great deal. My tenants will be delighted with their new kitchen. Thanks Leena

Mr. Alan Maher