Latest Trustpilot reviews for Hornchurch
-
8 days ago
New Kitchen
Really happy with our new kitchen from Howdens. From start to finish, Dan was brilliant. He was really helpful with the design, listened to what we wanted and came up with some great ideas to make the most of the space. The quality of the kitchen is really good and everything has come together exactly how we wanted it. Dan was always easy to deal with and nothing was too much trouble. Would definitely recommend Howdens, and especially Dan, if you’re looking for someone who knows what they’re doing and makes the whole process nice and easy. 👍
R Sargent
-
8 days ago
Excellent service from start to finish
Excellent service from start to finish, would highly recommend.
K.C
-
10 days ago
Most very helpful
Most very helpful. I would recommend Howdens.
GEORGE JOHN LAVEY
-
15 days ago
New kitchen
I recently purchased a kitchen from Howdans, Hornchurch. Although I had a fair idea of what I wanted, Dan was both helpful and knowledgeable, guiding me through the options available. Nothing was too much bother. He made a site visit and was able to make suggestions to my builder. Ultimately my kitchen was a success!
Janice
-
17 days ago
Ardleigh green depot
I usually deal with Dan at the depot and I can’t fault the service you received. Quotes are quick and the turn around on material is 10 /10 . I wouldn’t use any other depot Kind regards Jason
Jason Bender
-
19 days ago
The service in store was amazing and…
The service in store was amazing and I’m very glad I chose to visit when I did! The staff were all super friendly including Sarah, and I would definitely use Howdens again.
Paul Gold
-
19 days ago
Fantastic service from the Hornchurch…
Fantastic service from the Hornchurch team! Very helpful and strived to give us exactly what we asked for. Would definitely recommend! Special thank you to Sarah-Jane, who was very welcoming and hardworking!
David J
-
20 days ago
I recently visited the Howdens…
I recently visited the Howdens Hornchurch branch to have a look around and get some ideas for a project. Although I wasn’t making a purchase on the day, the staff were incredibly welcoming, friendly, and helpful. They took the time to answer my questions without any pressure and made the whole experience enjoyable. Great customer service and a knowledgeable team. I would definitely recommend this branch and will be happy to return when I’m ready to buy.
Chloe Hubbard
-
20 days ago
Easily my favorite Howdens branch
Easily my favorite Howdens branch. Always helpful and willing to go the extra mile. Great bunch that make life alot easier.
Jonty
-
20 days ago
Howdens at Howdens 5*
Howdens at Hornchurch always get me what I need at a speedy turnaround and good price. The quality and personal attention from the team there is excellent. Dan always delivers on the kitchens, designing made to measure well designed fit outs. The manager, Gary, and the rest of the team have served me well for years and will hopefully continue to do so for many years to come.
Rob Silver
-
3 months ago
My transaction was made very simply…
My transaction was made very simply with the help of Lucy from Hornchurch depot. She explained all about the product and how the purchase procedure would progress. Would highly recommend this service
Sam Fletcher
-
3 months ago
Helpful and friendly service at Howdens Hornchurch
We ordered kitchen taps which were reserved for us. We collected them the next day. Good friendly service at Hornchurch Howdens Thank you
Griffiths
-
4 months ago
Unfair customer care
I don’t usually leave negative reviews, especially as a business owner myself, but this experience left me with no choice. After spending a few thousand pounds here, I was told I qualified for a gift reward. However, each time I came in to collect it, I was asked to return another day as the manager wasn’t available. This happened multiple times. When I finally managed to speak with the branch manager, he refused the reward outright, despite his staff confirming that I had previously asked for it. The way this was handled was disappointing—his attitude came across as dismissive and unprofessional. Due to this experience, I have chosen not to return and will be taking my business elsewhere.
Roland's Handyman services
-
4 months ago
Exceptional service and design from Dan
We had a few designers from other kitchen companies come in, but Dan really stood out. He thought outside the box and was honest about what would and wouldn’t work, which we really appreciated. Most importantly, he brought my vision to life even better than I imagined. We went back and forth quite a few times making changes, but nothing was ever too much trouble. Dan and the team were always on hand to help, patient, and very accommodating throughout the whole process. Delivery was also impressively quick, even for the additional parts we added along the way. Overall, a really smooth and positive experience — highly recommend!
Gina
-
6 months ago
Beware if anything goes wrong no one takes responsibility
Mathew recomended a fitter and gave me his number I had an 8 day nightmare the mess was appauling the whole fitting was bad with cuts a 7 year old old could have done better Fridge freezer was fit wrong pipe work leaking finished work was promised left ready to decorate nothing was finished. The kitchen is average standard and expensive delivery charge was added without me knowing i returned items didn’t get refunded for weeks until I went in and waited 1 hour to get my money back i complained to the Mather. And the manager butted in with threatening behaviour which im taking further Honestly dont bother go elsewhere
Andrew Nigel Firth
