Latest Trustpilot reviews for Kingston
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23 days ago
The Kingston branch are always
The Kingston branch are always, friendly, helpful and always extremely professional, I would not deal with any other branch and have worked with Kingston for almost twenty years
GOODALL DESIGN LIMITED
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a month ago
Always helpful
Always helpful, reliable and the products and choice are extremely good.
A SULLIVAN BUILDERS LTD
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a month ago
It was great choice
It was great choice, Becca The sales representative was so helpful and professional . She is good designer and patient.
Bob Abdul
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a month ago
I would just like to thank all of the…
I would just like to thank all of the staff at the Kingston upon Thames branch, from the manager, sales staff and the warehouse staff for being very helpful when I enquired about any items that I needed for my latest project. They would inform me of any special trade offers and discounts that were happening that I might want to purchase for ongoing or future projects. One of the main reasons that I have been using Howdens a lot more often now is that there is an uplifting atmosphere as soon as you walk into the branch of being greeted as a valuable customer, and they remember my name ( that goes a long way in my estimation). Thank you.
MR J BORTHWICK
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2 months ago
First class service from Howdens
First class service from Howdens. Becca really took the time to understand what we wanted, made lots of helpful design suggestions and was quick to answer and questions through the process. I also like that you can return and get refunded for any unused parts. Thank you.
Dan
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2 months ago
Amazing customer service
Amazing customer service
Essa Driver
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4 months ago
Excellent customer service
This time I was dealing with David which helped me with design and technical details with my “ kitchen “ for shop. In the end we purchase whole kitchen, decorating cladding plus LVF . Got it delivered in the same week as ordered! Awesome
Tomas Polak
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5 months ago
Becca at Kingston howdens was amazing
Becca at Kingston howdens was amazing, great design experience and great end result!
Mr San
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5 months ago
Fantastic service
Just completed the installation of our kitchen and utility room using Howdens Kingston. Can't thank and rate our designer, Becca, enough. She is highly knowledgeable, polite and professional, provided sensible suggestions to some tricky aspects of our kitchen space & was consistently quick and patient in responding to our queries, managing our expectations well, for which we are really grateful. Overall, she really took away a lot of the complexity and stress for this aspect of our house renovation. Nothing was too much trouble for Howdens and they resolved any ad hoc issues as the kitchen was being installed, with little fuss. Howdens were competitive on pricing and we would not hesitate to recommend them to others, especially Becca.
Lauren B
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10 months ago
Fantastic service from all the staff at…
Fantastic service from all the staff at Howdens Kingston. The kitchen designer was so knowledgeable and gave us great ideas. We made a few amendments and the designer was happy to help with their expertise and went into great detail to make sure it was perfect. Nothing was to much trouble and there was no pushy sales techniques. The kitchen looks fantastic and is high quality for a great price. Would highly recommend Howdens Kingston.
Kevin Shephard
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10 months ago
Outstanding Experience
Howdens Joinery in Kingston have been amazing . Becca recently helped design our kitchen, met with our builder and supported us throughout the experience. The quality of the units is exceptional. Becca is a real credit to the company . All round great experience.
C Fowles
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a year ago
The staff couldn't be more helpful
The staff couldn't be more helpful ! Their knowledge and support is second to none !! Great service as usual !!!
DEZ BELL & CO
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a year ago
Stuff in stock and on display saved the day
You no longer make the floor cupboard corner post that I needed for a bodge to suit the plumber but some stock staircase spindles on display gave me ideas that got me out of a hole. Well done.
JW DESIGN & CONSTRUCTION
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a year ago
Terrible service
Terrible service. The kitchen did not even come close to fitting in the area that was designed by them. Numerous calls backs, numerous re designs that still didnt fit. builders waiting on site all of this time. We paid for an expensive kitchen with top service and ended up with something we didnt want and never would have ordered. even to this day the worktop which they installed it to tight and the fridge does not close.
Michael
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a year ago
Howdens-Kingston
Howdens-Kingston: A Disappointing Experience I recently engaged Howdens-Kingston to design my kitchen. While their initial design consultation with Alex was satisfactory, the subsequent service was incredibly frustrating. Delivery issues plagued the project. Several items were missing, and there was no follow-up communication after delivery. When our carpenter discovered the missing parts, we had to reach out to Howdens, who admitted their error. To make matters worse, delivered items didn't match the design specifications. I had to return incorrect items to their office on multiple occasions. The color and size of some products were simply wrong. The delivery team's behavior was unprofessional and rude. I had to visit Howdens' office 5-6 times due to these issues, which is unacceptable. I strongly advise against using Howdens-Kingston for your kitchen project. Their poor service and lack of attention to detail have left me extremely dissatisfied.
Raj Chaudhary
