Howdens - Kingston

today

Excellent customer service

This time I was dealing with David which helped me with design and technical details with my “ kitchen “ for shop. In the end we purchase whole kitchen, decorating cladding plus LVF . Got it delivered in the same week as ordered! Awesome

Tomas Polak

14 days ago

Becca at Kingston howdens was amazing

Becca at Kingston howdens was amazing, great design experience and great end result!

Mr San

28 days ago

Fantastic service

Just completed the installation of our kitchen and utility room using Howdens Kingston. Can't thank and rate our designer, Becca, enough. She is highly knowledgeable, polite and professional, provided sensible suggestions to some tricky aspects of our kitchen space & was consistently quick and patient in responding to our queries, managing our expectations well, for which we are really grateful. Overall, she really took away a lot of the complexity and stress for this aspect of our house renovation. Nothing was too much trouble for Howdens and they resolved any ad hoc issues as the kitchen was being installed, with little fuss. Howdens were competitive on pricing and we would not hesitate to recommend them to others, especially Becca.

Lauren B

5 months ago

Fantastic service from all the staff at…

Fantastic service from all the staff at Howdens Kingston. The kitchen designer was so knowledgeable and gave us great ideas. We made a few amendments and the designer was happy to help with their expertise and went into great detail to make sure it was perfect. Nothing was to much trouble and there was no pushy sales techniques. The kitchen looks fantastic and is high quality for a great price. Would highly recommend Howdens Kingston.

Kevin Shephard

5 months ago

Outstanding Experience

Howdens Joinery in Kingston have been amazing . Becca recently helped design our kitchen, met with our builder and supported us throughout the experience. The quality of the units is exceptional. Becca is a real credit to the company . All round great experience.

C Fowles

8 months ago

The staff couldn't be more helpful

The staff couldn't be more helpful ! Their knowledge and support is second to none !! Great service as usual !!!

DEZ BELL & CO

8 months ago

Stuff in stock and on display saved the day

You no longer make the floor cupboard corner post that I needed for a bodge to suit the plumber but some stock staircase spindles on display gave me ideas that got me out of a hole. Well done.

JW DESIGN & CONSTRUCTION

8 months ago

Terrible service

Terrible service. The kitchen did not even come close to fitting in the area that was designed by them. Numerous calls backs, numerous re designs that still didnt fit. builders waiting on site all of this time. We paid for an expensive kitchen with top service and ended up with something we didnt want and never would have ordered. even to this day the worktop which they installed it to tight and the fridge does not close.

Michael

10 months ago

Howdens-Kingston

Howdens-Kingston: A Disappointing Experience I recently engaged Howdens-Kingston to design my kitchen. While their initial design consultation with Alex was satisfactory, the subsequent service was incredibly frustrating. Delivery issues plagued the project. Several items were missing, and there was no follow-up communication after delivery. When our carpenter discovered the missing parts, we had to reach out to Howdens, who admitted their error. To make matters worse, delivered items didn't match the design specifications. I had to return incorrect items to their office on multiple occasions. The color and size of some products were simply wrong. The delivery team's behavior was unprofessional and rude. I had to visit Howdens' office 5-6 times due to these issues, which is unacceptable. I strongly advise against using Howdens-Kingston for your kitchen project. Their poor service and lack of attention to detail have left me extremely dissatisfied.

Raj Chaudhary

10 months ago

Warning against a builder Mattew MLC

I am giving it two stars even if the service has always been excellent. The reason is that, unfortunately, they gave me the name of a builder, Matthew MLC, in Kingston Upon Thames, who behaved very shamefully and unprofessionally. Because it is impossible to find this builder anywhere and Howdens cannot give me his details, I have to warn customers against this builder using their website after I have been authorised to do this. Citizen advise consumer and a solicitor I consulted says that he is in breach of the contract. We agreed on the work, and he made me order the material. He wasted my time scheduling dates and never turned up. He never apologised. I always contacted him politely and patiently from May to August 2024, but he behaved disrespectfully and unprofessionally. When I contacted him, telling him he was on the breach of the contract asking if he was a member of ADR, he blocked my number and disappeared. I contacted Howdens, and the manager told me they would delete his name from their list. I need to specify he is not someone who works for Howdens, but I need to post this review on their website as this moron is nowhere.

Laura

11 months ago

Top notch

The sales team are very helpful and knowledgeable

Paul.

11 months ago

Howdens - patient, helpful and responsive.

It has taken us a long time to sort out the design and specification for our kitchen, (c. 2 years!), but the Kingston depot (@Villiers Rd) and in particular Aaron Capocciama, have been fantastically patient, helpful and he responds to e-mails. Since we started we have completely changed the design, range and layout! Aaron provided some very useful suggestions and enhancements, which have worked out very well for us. Very pleased with the quality of units & components. Early days but everything seems to be of good quality and durable. We reviewed designs and estimates from 3 other kitchen companies, and are very pleased indeed with the choice of Howdens.

Paul B

11 months ago

All the staff are so helpful and know…

All the staff are so helpful and know their job

THOMAS GAVIN

12 months ago

Very helpful trade desk

Very helpful trade desk, in and out extremely fast warehouse staff again super efficient

P J FAIRS DESIGN & BUILD

a year ago

Howdens Kingston

Use Howdens Kingston almost every day. All the guys there are very knowledgeable, friendly and helpful.

BERRYLANDS PROPERTY MAINTENANC