Latest Trustpilot reviews for Merthyr Tydfil
-
3 days ago
Following the purchase of several kitchens
Following the purchase of several kitchens over the last 10 years. Decided it was time to purchase a new bespoke kitchen for our home. The manager Nadine designed the kitchen. The kitchen is outstanding!! The counter staff Alex, Caitlin, Lucy and Colin in the warehouse were always courteous and very knowledgable. Would highly recommend the Merthyr Tydfil Branch.
Andrew
-
15 days ago
After dealing with Howdens Merthyr for…
After dealing with Howdens Merthyr for years for customers kitchens , I decided it was my time to buy a kitchen for my own home and the service I had was absolutely outstanding the whole team always look after me. Had no issues at all. always a pleasure to deal with ,thank you very much again massively appreciated! Looking forward to continue doing business with you 👍
D W BUILDING SERVICES
-
19 days ago
Amazing team at howdens…
Amazing team at howdens Merthyr,nothings ever to much for them,couldn't recommend anymore
tom
-
27 days ago
Brilliant team they’re always polite
Brilliant team they’re always polite, smiling and happy to help and always go out of their way to help you when you need it !
Dan jones
-
27 days ago
Went to Howdens for a quote on a…
Went to Howdens for a quote on a kitchen, Caitlin was very professional and very helpful, she pointed us to the correct department she is very knowledgeable and gave us great advice and ideas! Thankyou for all your help 100% recommend
Courtney
-
27 days ago
Amazing customer service
Amazing customer service, always a smile on Caitlin’s face, greets me with respect and always looks after me the full team at Howdens merthyr Amazing job
Nathan karl Parry
-
2 months ago
All staff are amazing at Howdens…
All staff are amazing at Howdens Merthyr! good prices and top quality! Always fast on getting stock in when i need it.Always willing to help ,stock always spot on never get any problems, competitive with price👌🏼
Liam Oshea
-
2 months ago
Your website states 'expert' customer…
Your website states 'expert' customer service! What a joke. Our contractor fitted a new Lamona single oven 4 months ago - stopped working christmas day. 3 weeks on - no resolution, no goodwill offer for the inconvenience of a ruined christmas & new year - which has caused great upset & anxiety. No empathy! Management are clearly more concerned about their P&L instead of what is morally & ethically right for the customer. Very unprofessional! Lamona is not good quality at all.
Jon Escott
-
3 months ago
Lucy and staff were amazing
Lucy and staff were amazing
Stephen law Jon fear
-
6 months ago
Team Merthyr
The team in Howdens Merthyr cannot do enough for our new business. They are always very helpful and go out of their way to make our jobs easier. We would never use any other Howdens!
Rhydian Albert
-
11 months ago
Lousy quality...do not buy.
Bought a pantry cupboard 18 months ago as part of a new kitchen. Already broken, the fittings holding the cupboard to the drawers has failed. Paid thousands just for the cupboard! Was told by Howdens salesman that it cost so much because of the quality 🤣 Told by Howdens that it's my fault for keeping empty jam jars in the drawer. I have always kept empty jars in the drawers of other kitchens. I am beyond disappointed.
Claire
-
11 months ago
Customer service at its best!! Alex has been really helpful regarding…
Alex has been really helpful regarding the flooring and doors purchased from the Merthyr store, always willing to help and does actually do what he says he will.
David Jacobs
-
a year ago
Very helpful team!
Very helpful team, pleasant people to deal with. Can always count on the team at Merthyr to look after us.
James Mullins
-
a year ago
Lovely customer service easy to contact…
Lovely customer service easy to contact and will sort any isues conveniently.
Mr Lee
-
a year ago
Nadine and staff, Great service yet again.
Nadine and team have done a great job in getting a property surveyed and turned around really quickly as my clients circumstances changed dramatically so they pulled out all the stops to get the kitchen delivered, my client is ever so grateful for the help and compassion shown. Just another reason why Howdens Merthyr are by far the best branch to deal with and i use Howdens all over south Wales. I would also give special mention to Alex and the warehouse staff who delivered the kitchen as nothing was to much trouble for them as they had to deliver around my lads working on site.
David Jacobs