Howdens - Morpeth

2 months ago

Very helpful service from the sales…

Very helpful service from the sales staff.

Michael

3 months ago

Terrible Customer Service

I'm extremely disappointed with the level of service received from Dan at Howdens Morpeth. He visited my property over six weeks ago to prepare a full kitchen proposal and assured me it would be sent by the following week. Despite following up twice, I’ve yet to receive anything. On both occasions, he mentioned he was on holiday and promised to send the proposal later that day—neither time was this followed through. It’s clear this has not been treated as a priority, which is incredibly frustrating. I expected better communication and professionalism, especially after investing time into this process.

Sam Walker

4 months ago

very good and fast service

very good and fast service

James Brown

4 months ago

Really helpful in store

Really helpful in store. Had my purchase in my hand and away in a few minutes. This is a very friendly branch :o)

David

5 months ago

Always helpful

Always helpful

CHRISTINE TATE

8 months ago

Good service and pleasant

Good service and pleasant, knowledgeable people

John Jackson

9 months ago

Kitchen Design Service

I purchased a new kitchen with appliances from Howdens, Morpeth between February and March 2025. From initial contact, home visit, through design, design adjustments, pricing, enquiries, delivery, follow up actions, sourcing additional or replacement parts quickly, working closely with the fitter, and after care service, Paul did an excellent job throughout. Thank you for everything you did for me Paul. Very highly recommended.

Aleksandra

9 months ago

Lads that delivered the kitchen very…

Lads that delivered the kitchen very helpful. Shortage of small screws and kicker clips.

Michael Arkle

10 months ago

Really helpful at the Morpeth depot

Really helpful at the Morpeth depot, nothing is too much trouble for these guys.

David

12 months ago

Morpeth branch…

Very good price and staff at local branch always friendly and helpful.

FRASER AND ASSOCIATES

a year ago

Staff at Morpeth all very friendly and…

Staff at Morpeth all very friendly and helpful always willing to go the extra mile for the customer

graham

a year ago

[] a genuine welcome.

[] a genuine welcome. [] helpful advice [] help to load up [] reasonable prices [] good quality materials Good customer service; appropriate goods and back-up

DAVID COWANS

a year ago

Howdens designed and sold us a…

Howdens designed and sold us a wonderful kitchen however that is where the great experience stopped. Sorry to say one of the fitters they recommended one Thomas Searle completed about 80% of the work well enough or so we thought then took our money never to be seen or heard from again despite numerous calls and messages left for him. Beware of this tradesman!! Sorry Howdens we understand this is no reflection on you or your products.

Tony

a year ago

Thank you Howdens and thank you Oakelm…

Thank you Howdens and thank you Oakelm Carpentry I now have the most beautiful kitchen. Mark at Howdens designed exactly what I imagined my dream kitchen would be I changed nothing in the design or suggested finishing thank you Mark. Oakelm Carpentry - Thomas Searle did the rest, and THANK YOU ! so professional, thoughtful of my home, such attention to detail and did everything even the decorating- absolute best- thank you. I can not recommend more highly. Look no further

HC

a year ago

Great staff

Great staff, very helpful

Barny