Howdens - Neston

16 days ago

Excellent products

Excellent products. Good service. Will definitely be using them again.

Gavin

23 days ago

Great service and price

Great service and price. Excellent internal doors

Andrew Mills

26 days ago

Shocking lack of service

Shocking lack of service, shame you can’t leave zero stars Called to the Neston branch on Monday the 27th of October, I had drawn up some basic plans with sizes, asked if they could do a design and quote, all very simplistic Was introduced to Andy, we discussed in more detail and he said he would email info over the next day On way home I wanted to share further info, called but was told Andy wasn’t available, asked whoever it was to ask him to call me back Following day I was called by someone else saying it had been passed over to them to sort, no probs, explained a minor change to drawing and was told I would get something the following day As of Friday the 31st of October I had not received anything so called, the guy on the phone apologised and made me an appointment to see Andy at 10am on Monday the 3rd of November I arrived on time to be greeted by blank faces that had no idea why I was there, was then told Andy was off sick, no call to cancel appointment, all getting a bit silly now Explained how much I had been messed around and was told the plans would be given to the Branch Manager and he would sort the following day and email me As of Friday the 7th of November I’ve heard nothing, absolutely shocking service If you called me tomorrow and said I could have the goods FOC I would say no thanks Going to try Benchmark and hope they offer a better service as this has been ridiculous * Following your reply, I feel so let down that I do not wish to discuss the matter further, all the relevant info can be read above, how you wish to take this up internally is not of interest to me, but you 100% need to address the service issues within this depot *

Mr Review......

2 months ago

First class service.

First class service.

Paul Saunders

2 months ago

Excellent good quality saws

Excellent good quality saws

Ian Eccles

3 months ago

Reliable company with quality products.

Reliable company with quality products. Very helpful

Andrew

5 months ago

The team at Howden's Neston are…

The team at Howden's Neston are fantastic, their customer service is second to none!

Adam's Home Repairs

6 months ago

Service and advice

General service and preparation of goods for collection

Edward Byrnes

8 months ago

Howdens Neston Take a bow!

Went in with issues from a kitchen i bought before Howdens Neston even existed and i was made to feel like i was buying a kitchen all over again. The staff couldn’t do enough for me and resolved my issue with a faulty kickboard by replacing it FOC!

Charles Benson

8 months ago

The account is always wrong

The account is always wrong. When clients purchase something and pay directly, it still goes on our account.

customer

10 months ago

Friendly knowledgeable staff

Friendly knowledgeable staff

Jack wirral

a year ago

Moseley hill job

Excellent range , which can be mixed and matched , to give a truly personal look , unlike other companies. I understand the necessity of good packaging, to avoid damage in transport , I would like to see less , would that mean further training ? that's down to the people in the know.

JOHN MILLER

a year ago

Great staff

Great staff - delivered exactly as told

Julie Dunbar

a year ago

Good product at a very competitive…

Good product at a very competitive price- delivered on time - staff brilliant- nothing is too much trouble

Julie Dunbar

a year ago

Really friendly staff

Really friendly staff. Helpful and considerate. 👍🏼👍🏼

Matthew Humphreys