28 days ago

It good service and good order

It good service and good order

James Burke

a month ago

Very good costumer service.

Very helpful, very knowledgeable staff and very good prices

Miri Hasa

a month ago

Great product, friendly and helpful staff

Having searched for a new kitchen Howdens were by far the best product and customer service. Gurpinder helped and gave me loads of ideas for my dream kitchen. Her advice and knowledge made my decision so much easier. From start to finish the whole experience was fantastic. I would definitely recommend.

Vikky Lowe

a month ago

James Carpenter is absolutely first…

James Carpenter is absolutely first class in his knowledge and assistance. A wonderful service from him and there should be many JC in the company. Thank you for the help. Do not hesitate to ask him anything that you are unsure about

Ahmet Dourmoush

2 months ago

Great personal service.

From start to finish we have had very good service especially from Gurpinder who has helped us throughout the buying process. G has been extremely helpful and friendly and has dealt with any issues promptly. We now enjoy a very nice Kitchen, Thank you.

Martin Rowling

2 months ago

Thank you G! - Howdens, Orpington

From February to August, we had the pleasure of designing and installing our new kitchen with Gurpinder's help. From the beginning to the end of the project, G provided outstanding service. She listened carefully to our needs and ideas, offering valuable advice and exploring every option with us patiently. Her expertise and warm approach made the entire process smooth and enjoyable. G truly exceeded our expectations, and we would gladly choose Howdens in Orpington for any future projects. A sincere thank you, G, for all your invaluable support!

Annie Jai Patel

3 months ago

Gapinder at Orpington Howdens ,designer…

Gapinder at Orpington Howdens ,designer was so helpful , I'm a fitter ,The worktops I had needed to be deeper for services, so came on site the next day and agreed , nothing was charged for the 900mm tops , and they arrived with the main order in time , And communication is 100% not forgetting a thing

Darren Whibley

3 months ago

Excellent customer service

Jamie & James provide an excellent customer service, I used to shop in B&Q, Selco and other brunches but the level of customer service received at Howdens are next level. Will do all my shopping here moving forward are James and Jamie really do care and support all customer.

Jonathan

5 months ago

Howdens Kitchen

G from the Orpington Howdens came to plan our kitchen. I could not of aked for a more pleasant and professional lady. Nothing has been too much trouble, she has talked me through every last detail and changed things to get the very best for my kitchen. Our builders got behind and she has been very helpful rearranging our delivery date. I would highly recommend the service.

d j langdon

6 months ago

Orpington Branch

Orpington Branch - I cannot fault the experience I had, great service from start to finish. Especially the personal attentive service from Alex Ellis. Kitchen looks amazing, customer incredibly happy!

Chris

6 months ago

Alex Ellis of Orpington Howdens…

Alex Ellis of Orpington Howdens assisted our building project, providing complete kitchen for 2x new build/conversion houses. Items included engineered stone flooring and floorboards, sorting and architraves and doors. He was extremely helpful from start to finish. The project took a total of 3 years to complete and we had to change contractors half way through. He was extremely helpful throughout. Even without contact for a good 6-9 months, we managed to pick up where we left off when the project restarted. To keep up the level of customer service over 3 years is excellent work! Thanks Alex! No doubt, I’ll be using yourselves again! Great Job!! 👍

Sunny Lee

6 months ago

Had a couple of issues with a client…

Had a couple of issues with a client and the kitchen Artem and the team at Howdens Orpington were incredibly helpful and provided a great service highly recommend this branch and team

ben goldsmith

7 months ago

First class service

An excellent service from start to finish. Our designer was G and as other reviews have said, she is superb and extremely knowledgable about the products, and what will work in the space. From the initial home visit and measuring up, she listened to our requirements and wishes, but also importantly offered ideas and helpful suggestions throughout. At no point did we feel it was a sales exercise and it wasn’t at all pushy. Any communications we had via email and on the phone were dealt with promptly and clearly. Aside from her expertise, she’s just a really nice down to earth, honest person to deal with! Our builder had also worked with her many times before and said that she and Howdens Orpington were great to work with. G was in contact with our builder to solve a few challenges specific to my kitchen and supply some extra panels for him to work with. We also spoke with the manager on occasion who was also very personable and helped us with a few decisions. Everyone we met at Howdens Orpington seemed helpful, pleasant to deal with. The service didn’t stop at the sales, everything was all delivered correctly and when a couple of items arrived damaged (inevitable that might happen) they were replaced quickly with no hassle. G was always available throughout the process and checked in at the end to make sure we were happy with everything….and it was - we are so happy with our new Howdens kitchen. Based on our excellent experience I can definitely recommend Howdens Orpington.

Moany Tony

7 months ago

If I could leave no star I would

If I could leave no star I would. Still no reply or contact from previous review left on 5th May. More errors since and zero accountability from the staff at the branch. James made another error today and resulted in me having to go back to alternative branch twice with zero resolution made. I would have never purchased my kitchen from this company had I known what I know now. Paint is terrible on the doors and the manager told us we are not the only ones to complain and what would he like us to do about it. Amazing sales and customer service training!

Cara Morris

7 months ago

I recently renovated my kitchen and was…

I recently renovated my kitchen and was so pleased with the results I then renovated my utility/boot room. G at the Orpington shop was so helpful and spent time with me making changes until I got everything as I wanted it. I was not rushed at all. I will start on my new closets next. Thank you G!

Pamela OBrien