Latest Trustpilot reviews for Penicuik
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2 days ago
The staff at Howdens are always…
The staff at Howdens are always friendly and professional. Howdens has a wide range of products and always in stock.
Jordan Brown
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a month ago
Goods required in stock.
Goods required in stock.
MK KITCHENS
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4 months ago
Charity donation
Howdens were fabulous donating a large proportion of the kitchen units being used for a community foodbank here - helping to establish a kitchen area for hot food service
DIY DAD
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9 months ago
Good service from your team.
Good service from your team.
MK KITCHENS
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10 months ago
Good Products But Better Systems Needed
The quality of Howdens products is good and the styles suit current tastes. Unfortunately, the availability of flooring samples was patchy with some being out on 'loan' when needed. However, this was resolved by 'sale & return' of complete boxes of flooring. Wardrobe doors I ordered came in within a week, but were the wrong size - this is now being resolved. The main problem with Howdens is that likely prices are not available up-front. Howdens should operate like other suppliers with price lists against which we can negotiate discounts. Nevertheless, Howdens staff are very friendly and as helpful as they can be without being pushy.
CONSERV
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a year ago
Good service helpful staff.
Good service helpful staff.
MK KITCHENS
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a year ago
Penicuik branch
I was told my doors that I would be fitting for a customer would be in on the Tuesday the 21st of February, (I ordered them a week ago) however they haven’t been delivered and i was told that there’s nothing that they could do for me. ‘They should be in for Thursday’.I have no choice to lose two days work due to them not being in, if the don’t come in on the next delivery date i will be with out work for just under a week. my business is taking a hit time and time again because of this reoccurring theme. Please can this be addressed!
Dan brown
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a year ago
Excellent service
Had a replacement kitchen door job, not always the easiest in terms of sizing but the team at Penicuik were excellent. These days with delivery and availability being an issue, the guys managed to get everything together in good time and another happy customer for us.
THE MOBILE TOOLBOX.
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a year ago
Always welcoming and helpful.
Always welcoming and helpful.
Daniel Howie
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a year ago
Excellent service.
Excellent service.
MK KITCHENS
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2 years ago
We found a hidden gem when we entered…
We found a hidden gem when we entered the portacabin at Howden’s in Penicuik. Her name is Nicola Capaldi. Nicola is an extremely knowledgeable and skilled professional who knew her products and used her great communication skills to help guide us in deciding the best units to meet our needs. She maintained her cheerful and positive manner despite the time it took us to decide. I just hope Howden’s are aware of how great she is and pay her accordingly.
Martha
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2 years ago
Efficient service with a smile
Everything was in stock when they said. Friendly staff always ready to help.
Mr Annand
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2 years ago
Top Notch
Staff found the required item from stock very quickly and obligingly cut it to fit in my car. Even had a complimentary coffee. Top notch service.
PENICUIK MENS SHED
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2 years ago
Excellent service from the team!
Excellent customer service from the team, Ryan, Nicola, dean and the tall young lad (sorry not got your name yet) very welcoming every time and extremely helpful! Make it my number one place to get a kitchen, door, wardrobe quote! Kind regards kyle.
Mr Smith
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2 years ago
Great service and friendly staff and…
Great service and friendly staff and always thereto help if you have a problem.
BARRY THOMPSON