Howdens - Polegate

a month ago

So pleased with our new kitchen…

We are so pleased with our new kitchen that was designed and supplied by Howdens. Richard was extremely helpful when discussing the design and came up with good ideas which have enhanced the functionality of the kitchen. He has a good eye for detail, and was always available to answer any questions and make changes to the design before we committed to placing an order. The quality of Howdens units is far superior to the units they have replaced and we feel that we now have a kitchen that is built to last.

Clive Norman

a month ago

Excellent experience

Experience very smooth from planning to delivery. We adjusted the plans a few times (cost cutting), never an issue and Richard listened to us. A slight hiccup on delivery as the fixed carcasses were the wrong colour, extremely easy to sort. Human error but it was the ease at how it was dealt with that impressed.

DY LETTINGS LTD

2 months ago

Excellent Howdens experience

What a very easy and pleasant kitchen remodel. Richard our designer and the Howdens Polegate team were a joy. Richard quickly understood my wish for a slightly edgy and very current vibe, and gave me options and ideas that fitted my aesthetic. We chose Clerkenwell in the new Matt Bronze and natural Oak combo with compact laminate worktops. I couldn't be happier. The kitchens limited area now feels crisp, and spacious. Richard is such a chilled and talented designer - I never felt rushed and all questions were answered promptly. The products all arrived on the allocated day and I am very pleased with the quality. The Lamona appliances have been great thus far - I highly recommend Richard and the Polegate team.

Fiona Crawford

3 months ago

Prompt delivery and order

Prompt delivery and order

paul

3 months ago

Howdens Polegate.

Howdens Polegate. I cannot find words to praise the support and service provided by Emma at the Polegate branch of Howdens. To say she went out of her way to help would be a serious understatement. She did a considerable amout of research in complex sysyems to help solve our porblem. She was successful. Throughout the time she was professional, efficient and good humoured. She is a credit to the store and the parent company.

Paul

3 months ago

Richard & his team @ Howdens Polegate deliver on all counts

Richard & his team supported us through the whole process, from initial ideas, through to completion. Nothing was dismissed, all our ideas & thoughts were validated & incorporated into our design. Richard has given us our dream kitchen, pantry, utility & bootility. We cannot thank him & the rest of the team @ Howdens Polegate enough. The standard & finish of the kitchen units, drawers etc easily rivalled its more expensive counter parts, delivering the wow factor on all counts.

Catherine Pilliner

4 months ago

top service

top service, very helpful

Carol Ryan

8 months ago

Great product from a professional friendly team

Professional, friendly team at Polegate Howdens. The design process was great, samples on display were really helpful and Richard put together exactly what was in my head. Delivery fast and efficient and quartz worktop fitting time is much quicker than expected. Lovely kitchen that looks amazing. Very happy…thank you.

Mrs Blunt

9 months ago

Good service knowledgeable and helpful…

Good service knowledgeable and helpful always served with a smile and a free coffee

Angela Moody

9 months ago

Very quick service

Very quick service

Robert Brooker

11 months ago

Great services as always

Great services as always

Angela Moody

12 months ago

Very good service friendly and helpful…

Very good service friendly and helpful and good customer service good quality product

David Morgan

a year ago

The staff are professional and pleasant.

The staff are professional, helpfull and friendly.

Graham Downing

a year ago

I recently had the pleasure of visiting…

I recently had the pleasure of visiting the Howdens Polegate branch, and I must say, the experience was nothing short of amazing. From start to finish, the service provided by the team was exceptional. Emma , Jason and Richard were particularly brilliant, going above and beyond to ensure I was satisfied at every stage. Having visited other Howdens branches in the past, I can confidently say that this one stands out in terms of service. The team was incredibly accommodating and made me feel valued as a customer. Nothing was ever too much trouble; they truly bent over backwards to make sure I was happy with every aspect of my visit. The aftercare at Howdens Polegate is superb. Despite not being my local branch, I find it well worth the travel, knowing that I will receive such exceptional service. The dedication and professionalism exhibited by Emma, Jason, and the entire team at this branch have made it my preferred choice. I would highly recommend the Howdens Polegate branch to anyone seeking top-notch service and customer care. Their commitment to excellence is evident in every interaction.

Walid

a year ago

We are absolutely delighted

We are absolutely delighted with the service that we received from Howdens at Polegate and Richard our designer. Right from the very beginning of this massive project for us he was there to offer first class and friendly advice from the early planning stage listening to what we envisaged and offering constructive advice on what would work and possible alternatives to make things work better followed by a detailed design plan to give us an brilliant visual presentation on what our dream kitchen would look like . Richard and the friendly helpful team at Polegate Howdens have been nothing less than amazing

Ruth Davenport