Howdens - Portsmouth

9 days ago

Always helpful and very polite

Always helpful and very polite

Mark Lashley

10 days ago

Saving money

The item was the cheapest in the area and the service was excellent as always why would you go anywhere else

KEVIN LONG

14 days ago

Pleasant experience from start to finish

We were greeted by a friendly Consultant on arrival at Portsmouth branch, and every assistance was provided for us to compare samples of worktops, flooring and cupboard doors. so that my wife could make a choice of the kitchen upgrade that she had anticipated.

Bruce

a month ago

Couldnt of asked for better service

So so helpful, its a shame that other businesses dont take pride in the service they give. The delivery drivers were epic, keen to help where ever possible. Great bunch in Farlington, always there to figure out issues and rectify them, great work Howdens, will defo be back.

ADRIAN JACKSON

a month ago

Great service from Shannon at the…

Great service from Shannon at the Portsmouth depot nothing was too much trouble for her. Very competitive price.

PAUL DAVID CHEWTER

2 months ago

Really looked after and helped during…

Really looked after and helped during the process. Complete design and support throughout!

Mrs Julia Dennington

3 months ago

Quick and efficient

Quick and efficient

M. Drew

4 months ago

my customers in to view product

Sent my customers in to view product, 1st class service by IAN , thank you .

MR K CRONIN

5 months ago

Great service

Staff very helpful and knowledgeable

Mr Martin Finney

5 months ago

A* service from Harry Hill

Absolutely overwhelmed by the amount of help I’ve received by Harry. What a A* guy, cannot recommend someone enough. If you have any questions regarding your new kitchen; he knows exactly how to help in every way possible! He’s made my dream kitchen come to life! Thank you so much! Give this guy a raise! Xx

Chloé Ayres

6 months ago

Absolutely awful customer Service

Absolutely awful experience of customer service at Portsmouth Farlington Branch. Supplied wrong size lining. Called spoke to manage, explained. Easier if I swapped it over at the Chichester branch. She checked they had some, agreed she would contact. This went smoothly, the managed there said take the wrong lining back, he would only bin it. Mistakes happen and whilst I didn't need it I didn't want a wrong size for me but perfectly good lining going in the bin. I thought well this compensates me for the wasted time I have had - what a great service after all. Next day I get a bill for the replacement lining from Shannon at the Portsmouth branch. Basically, she firstly denied getting it wrong, then recalled but said I should have checked, then denied sending the extra invoice, I read to her it was raised by her a 14:45 the previous day, then blamed the other manager for giving me the lining. She insisted I return it. If they wanted to collect that was fine I final said, yes she said yes but would charge for collection. Of course that was not acceptable to me so she said she would have to talk to both managers and get back to me - nothing. After 6 calls she didn't call me back so I was force to return it on my Saturday wasting yes another hour of my time. And then she blamed her manager for not sorting as promised. I have completed many 5 star reviews of Howdens but this has put me off ever using them again!

P Barratt

6 months ago

Does what it says on the tin

Does what it says on the tin

s house

7 months ago

Top class service from the Farlington…

Top class service from the Farlington branch .

ACE TRADES BUILDING SERVICES

8 months ago

Helpful staff

Helpful staff

G GRADON PLASTERING SPECIALIST

9 months ago

Good price

Good price , good service, thank you all .

MR K CRONIN