Latest Trustpilot reviews for Potters Bar
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7 months ago
Emma Henry from potters bar is…
Emma Henry from potters bar is fantastic made the whole experience smooth and easy she is a credit the the company .. kitchen is awesome .. very please
Glyn Martin
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7 months ago
Exceptional service
The staff at Howdens Potters Bar are absolutely fantastic. Mark the manager always goes the extra mile, Mimms is so knowledgeable about the products and Holly has the most amazing customer service attitude. Simon in the warehouse is superb. Always ready to help out. All in all a very exceptional experience, I used to have an account at Mag**ts and the difference is monumental. Howdens every time.
Denise
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a year ago
The team at Potters Bar are super…
The team at Potters Bar are super helpful as always. I have always had a positive experience with Emma, Laura, Alex & Mark - nothing is too much trouble for them and they always go out of their way to make sure you are happy. Special thanks to Emma for producing about 10 different quotes for worktops and being really patient with an indecisive client! I have no hesitation in recommending them.
Mr Alex Kay
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a year ago
The kitchen looks great
The kitchen looks great, & was reasonably priced. The team were helpful and friendly. Nothing was too much trouble. Thank you, Emma, Alex & Laura!
Jayne
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a year ago
I needed to replace a kitchen in record…
I needed to replace a kitchen in record time and Howdens lovely staff at Potters Bar made it happen for me. They delivered the kitchen on Saturday morning. I only ordered it in Friday afternoon! I had to change something and Mark picked it up from another branch and had it at Potters Bar next morning for me. Great service and very pleasant to deal with.
KEVIN
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a year ago
Exceptional customer service, Bernie
Bernie Hardy was amazing from start to finish, she listened and understood all my needs and helped me design a truly beautiful kitchen. Whenever I needed anything extra the Potters Bar Office could not be more helpful.
Giuliano Gambuti
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a year ago
A very good all round experience. Potters Bar branch
Everything about the new kitchen I ordered from the Potters Bar branch was straightforward, effective and good value. The design by Bernadette worked really well on first draft and the staff at the depot, Laura and Mark provided excellent after care service. The best part of the company is that not only is the product good quality but it is readily available and they offer a no quibble returns policy which I appreciate. Would definitely recommend
David Richards
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a year ago
Kitchen
All the team led by Mark at the potters bar branch provided an excellent service from the initial contact/design and advice and delivery of the kitchen. The kitchen was delivered 3 days after I had placed the order which is amazing and I dont think any other company can supply a kitchen so quickly. All the team including Alex, Laura and Bernie were all very helpful and professional and was a real pleasure. Bernie created the initial layout very quickly and gave great advice throughout the design process. We finalised the design within a few days. The quality of the kitchen is excellent and I highly recommend to anyone. AC Housedesigns & Construction Ltd
HARRY
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a year ago
Great customer service from all the…
Great customer service from all the staff we dealt with at the Potters Bar store but in particular Bernie Davis who has been a pleasure to work with. Bernie listened to what we were trying to achieve and came up with a fantastic design that works really well for us, especially as we had a few challenging spaces to work around. We’re extremely happy with the end result and the after sales service remains attentive.
Helen Pearson
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a year ago
Called to check stock availability of…
Called to check stock availability of my requirements, ready and waiting when I arrived. Helpful and polite staff Brill G.P.
Graham Price
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2 years ago
Howdens have been great from start to…
Howdens have been great from start to finish. On the main I liased with Laura and Alex both at the front desk and both extremely professional, very polite and I must say....extremely knowledgeable. Nothing was ever a problem or too difficult for them. I would thoroughly recommend Howdens Potters Bar to anyone that needed a new kitchen, internal/external doors or flooring. Super efficient! Thank you Laura and Alex and Bernie too who designed my kitchen. Carmelina
Cam Musso
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2 years ago
I have used many howdens for our…
I have used many howdens for our kitchens, doors flooring ect, and the service we have had at the potters bar branch has been outstanding, from the designer ( Bernie Davis ) to the trade counter (Laura, Mark , Alex) great team 👍
Ben
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2 years ago
I have had the most wonderful service…
I have had the most wonderful service from Laura at Potters Bar Depot. Having called Howdens at my wits end from the poor service received by the Pacifica Service Centre, I called Potters Bar Depot and had the good fortune for Laura to answer my call, She immediately took charge, calmed me down and sorted the issue . 5 Star Plus Service. Thanks so Much
Caroline Taylor
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2 years ago
nice staff
nice staff, good service
Jeffrey Donnelly
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2 years ago
Excellent customer service
I cannot praise the whole team enough they are an asset to your company. Laura especially has been an absolute star she is knowledgeable and nothing is to much trouble. Dee
Dee kouppari