Howdens - Rochdale

8 days ago

They give you 1 price and then they…

They give you 1 price and then they give you a price higher than that saying we have give you a discount plus Charlotte in the rochdale branch kitchen dept has so much attitude and a very unperfessional way off dealing with has got no manners no morals and verry bitter I font want to say no more

immy khan

14 days ago

Kithen Planning

We had a very good experience planning and ordering our new designed kitchen Charlotte and her team we exceptional and gave great help and support throughout the process Can’t wait until the new kitchen is installed

Susan

2 months ago

Howdens Kitchens Rochdale

I can’t recommend Howdens Kitchens highly enough. The service was excellent from start to finish and every one of the team truly went above and beyond my expectations. The Rochdale team were exceptional throughout the whole process, always professional, helpful, and genuinely committed to making sure everything was right. A special mention must go to Andy Gaskell, who provided fantastic service and went the extra mile to help at every stage. Nothing was too much trouble, and his knowledge and dedication made a huge difference. Overall, outstanding customer service all round—thank you to Andy and the Rochdale team for such a great experience.

Mina

3 months ago

Howdens is always a blessing in the…

Howdens is always a blessing in the industry to be working with!

Imran Aslam

4 months ago

Great experience

Great experience. Very happy with the kitchen quality. Fantastic customer services, especially dealing with Andy at the Rochdale branch. Very supportive and excellent communication. Highly recommended.

Tracey Pilkington

4 months ago

Polite people brilliant service

Polite people brilliant service Recommen every one to join in thanks

Tariq Mehmood

4 months ago

Staff polite efficient and helpful as…

Staff polite efficient and helpful as always

Martyn

5 months ago

Great service

Great service, staff very attentive, order was bang on time as promised.

KEVIN LAMB

6 months ago

The Best!!

Had a great experience buying a kitchen. All the staff were professional, friendly and very knowledgable. We were fortunate to work with Andy, he was brilliant, understood what we wanted and made some great suggestions. We will be back to plan our utility room and would want to work with Andy again. The brews are good too!!

Kendra Lynn Allen

6 months ago

Great service and communication

Great service and communication

mark chrimes

7 months ago

Great service

Great service Grat people and Andy the best designer💪💪💪

Maciek

9 months ago

AVOID THIS PLACE AT ALL COSTS

AVOID THIS PLACE AT ALL COSTS. Not even worth the 1 star. Complete shocking, distressing experience I have had with this Rochdale branch. From the staff to the fitter they recommended me - Words can not explain the mess they have put me through. I came to Howdens’ last year to purchase a kitchen and from that point until now they have put me through so much loss that words can’t even describe. To begin with the designer who they have Andy Gaskell is the one who has scammed me into my dream kitchen and gave me false promises and then recommended me a fitter who he knew who messed up my whole job damaged the kitchen I purchased from them, damaged my walls and ran from the job. Once they know the job has been messed he then proceeds to block me refuse to take any accountability and provide any customer service to resolve the issue. The fact that they are recommending such fitters is the biggest red flag and then fail to help out in any sort of way when the kitchen is messed up aswell as provide details of the fitters they have liased with start to finish. They recommended this cowboy of a fitter who the management also seem to be defending for his shocking work carried out with my kitchen really shady of Howdens but refuse to provide his trading name. This designer praised so much, his ‘work’ and how good he is complete lie and scam. Avoid this fitter at all costs - Andrew James Ball. He completely messed up my brand new more than £10k worth of a kitchen. He messed up the installation of my brand new units every time the quartz company were coming they were pointing out how badly he had installed my units and they couldn’t install my quartz. The amount of times they had to come out just because he didn’t know how to do his job. He then scammed me into a Lamona extractor hood when all my appliances had already been agreed with the shady designer at Howdens. Howdens Rochdale are in on it with the fitters and refused to even provide an invoice for the kitchen purchased. I asked for proof of my payment and the designer only once I had made my payment told me it was on the fitters account. To this day I have no confirmation receipt I bought a kitchen from Howdens despite asking so many times even to the management. He installed everything wrongly broke my brand new under cabinet lights, put doors on wrong messed up all. When it came to me raising my concerns with the management at Howdens - absolutely shocking. Don’t even understand how they are fit to be managers as the way I was spoken to by Charlotte was extremely shocking. She came to my property to see the issues which this cowboy builder had done and put me through the mess and she had the audacity to say yeah he won’t be coming back just get yourself a new fitter. The way they were defending him is disgusting when they saw how much of a mess he left me in and the massive cracks to my walls. I had to constantly raise issues to customer service as this store completely shocked me with their customer service they refused to take any accountability for damaged goods or getting a new fitter. It was only after numerous complaints that a regional manager came to see the mess and so many things were missing from the kitchen I paid for. I raised so many complaints and not once did they address. If you’re expecting any sort of customer service from this place - don’t. They will not help. They will scam you take your money and not even give you the good you paid for. The way the designer deigned my kitchen is completely messed. Nothing like what was agreed. I had mentioned so many times I didn’t want corner units the way they were before yet he still designed it the old way. Left no gaps for me to move my fridge and washing machine - I am the one struggling as They do not know how to design a kitchen. They only care for scamming people who have saved there money for a dram kitchen to be put through hell. It has took 3 months for my kitchen to be complete when I was told it would be done in 2-3 weeks. There is so much they have put me through all I can say is AVOID AVOID AVOID.

K

9 months ago

Absolutely thrilled with our new…

Absolutely thrilled with our new kitchen from Howdens, it’s STUNNING! We needed new doors and flooring too, and both turned out even better than we imagined. The quality is incredible and everything just flows beautifully together. From start to finish, the experience was totally stress-free. Faye, the manager was an absolute dream to work with. Also, the team here is brilliant. Knowledgeable, helpful, and genuinely cared about getting everything just right for us. Couldn’t be happier with the result. Highly recommend! Thanks Rochdale Howdens.

Markelle

9 months ago

Exceptional Service from Howdens Rochdale – Especially Manager Faye!

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Howdens Rochdale – Especially Manager Faye! I can’t recommend Howdens Rochdale highly enough! From the moment I walked in, the team were welcoming, knowledgeable, and incredibly professional. But I have to give a special mention to Faye, the manager – what an absolute star! Faye went above and beyond to make sure everything ran smoothly. Her attention to detail, genuine care for the customer, and efficiency were second to none. She made what could have been a stressful process feel effortless and enjoyable. The quality of the products is fantastic and the level of service is outstanding – it’s clear that Faye leads her team with pride and passion. If you’re looking for a seamless kitchen experience with people who truly care, look no further than Howdens Rochdale. Thank you, Faye and team – you’ve got a loyal customer for life!

Natalie

9 months ago

Outstanding Service and Exceptional Quality – Highly Recommend!

I purchased a beautiful shaker-style kitchen from Howdens in Rochdale in 2024, and I couldn’t be more thrilled with the entire experience from start to finish. The quality of the products is outstanding – everything feels solid, durable, and stylish. The finish on the units is immaculate, and it’s clear that Howdens prioritises both design and craftsmanship. A special mention must go to Faye, the branch manager, who was absolutely brilliant throughout the whole process. She was polite, professional, incredibly helpful, and always happy to go the extra mile to ensure everything was perfect. Faye’s product knowledge and attention to detail gave me complete confidence in my choices, and she made what could have been a stressful process smooth and enjoyable. If you’re looking for a high-quality kitchen backed by excellent customer service, I highly recommend visiting Howdens in Rochdale. Thank you again to Faye and the team – my kitchen is now the heart of my home!

Sunita Edwards