Latest Trustpilot reviews for Rochester
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a month ago
First class service!
First class service from original (rather fuzzy) design concept through to final design, pricing and ordering. Many thanks to Nick and the rest of the team!
PMB
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a month ago
What more do you need?
Guys and gals are courteous and pleasant! Being a bit of a novice, they were really helpful when I had queries. Prices are fair, items in stock, service is excellent. What more do you need?
Doug Broad
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a month ago
Very helpful staff
Very helpful staff, items ordered and delivered on time.
C Jarvis
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a month ago
Staff are always very helpful and…
Staff are always very helpful and knowledgeable with what you need
David Goulding
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a month ago
Quality products at the right price
Quality products at the right price, outstanding customer service from my local depot
N Elphinstone
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2 months ago
Has kitchen designer Nick Dodd come and…
Has kitchen designer Nick Dodd come and design and measure my kitchen to compare with a Wren quote. Was way over priced. When questioned he some cheaper products but did the same job were replaced. When my fitter hot the plans on day of installation the kitchen was totally wrong and would not have fitted so he cancelled my kitchen and went to his regular Howdens supplier who resolved supplied and delivered without issues the same day. Rochester branch were not interested in rectifing until my fitter was forced to take this drastic action.
Mrs Bower
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4 months ago
The branch were not receptive to items…
The branch were not receptive to items they over charged,promised to price match with competitors ,but didn’t buried their heads in the sand hoping I would go away, I don’t , they have lost out on further work
Charles
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6 months ago
Great customer service
Great customer service, as usual
S B CARPENTRY & HOME MAINTENAN
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9 months ago
Superb service as usual from the…
Superb service as usual from the Rochester Beanch
Tim Costin
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10 months ago
Guys at Howdens atop marks for quality and helpfulnessre always very…
Guys at Howdens are always very helpful. Would recommend them to the trade
Maria Wright
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10 months ago
Very good knowledgeable helpful staff …
Very good knowledgeable helpful staff & manager in the rochester depot
David Goulding
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11 months ago
Amazing Staff and Service
The Staff are amazing, always pleasant and very welcoming. The service they provide is fabulous, that’s why we always recommend them and make it our go to store.
Peter Saunders
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a year ago
The door that I purchased was…
The door that I purchased was shockingly expensive.
Chris Byrne
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a year ago
Very helpful staff giving my customers…
Very helpful staff giving my customers help & advice with kitchens ordered ,thanks emma & Donna for everything
David Goulding
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a year ago
Manager at my local Howdens (Rochester)…
Manager at my local Howdens (Rochester) has really been helpful and the branch has always done the best for my business
Graham Bond
