Howdens - Southgate

a month ago

Friendly

Friendly, helpful stuff and good quality of products

DION CONSTRUCTION LIMITED

a month ago

People serve you at the correct time

People serve you at the correct time , they explain you everything

BUILDING AND PATIO WORK

2 months ago

Highly recommended

Very customer orientated team and driven to serve the clients to their best

LONDON CREW CONTRACTORS LTD

2 months ago

Very helpful staff

Very helpful staff

FOSTERS ASSOCIATES LIMITED

2 months ago

Early morning order …

The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early when I gave my order I had forgotten an item which would’ve been a disaster? Had I not had it The warehouse staff were very helpful and speedy to get me on my way all in all can’t recommend them enough.

Michael Brohan

3 months ago

Warping back panels, Sealing Problems, Bad quality of ready-assembled cabinets

REFERENCE: Howdens Southgate 173/0432215 - I purchased a Howdens kitchen units (chleford ivory) from Howdens Southgate. 1. It has been appalling to find such bad assembly quality from all the white ready-assembled cabinets Howdens supplied to me, in addition to their sealing problems of chipboards used. 1)All the back panels of ready-assembled white cabinets have been poorly fixed with something like staples only. 2) The condition of the back panels are very poor so that they are all warped to some degree - as evidenced by the irregular gaps between the back panels and the shelves in all the wall cabinets, the gaps between the back panels and the side panels in some cabinets. In such cases, not only moisture can easily come into the cabinets, but also little bugs. 3) All the assembled drawer baseboards are not sealed (CIV5127, CIV5146), nor are some of the panels of built-under oven housing base cabinet (CIV 560G). This is completely not suitable for kitchen cabinets. 4) It is obvious when sealing the edges, the manufacture used an edging tape/edging banding smaller by 1mm than the thickness of the chipboards. In addition, the sealing machine didn't seem to produce a temperature high enough to seal the edges properly and seamlessly. Such bad finish will make the chipboards prone to moisture in humid conditions. 5) The corner cabinet is poorly designed and assembled - instead of using a whole sturdy board as its base, the manufacturer used two chip boards connected together, leaving small gaps in between. 6) A damaged board was fixed as the top board of Tall Mwave Twr White cabinet (CIV561T) 7) For the same type of base units some boards go flush with the adjacent boards while others don't. It showed bad quality control of cabinet assembling. 2. All the ivory MFC boards (Decor Ends) have some degree of sealing problems too. The edging tape/banding are smaller by 1mm than the thickness of the MFC boards (18mm). In addition, the sealing machine didn't seal the edges properly and seamlessly. Such sealing finish is not acceptable for units to be used in kitchen and will be prone to moisture. 3. At least 5 decor ends of wall units already showed signs of tiny/small gaps at the edges (DRK3239) 4. MFC boards and MDF boards were packed directly into the cardboards without a moist resistant film/membrane. I have submitted all photo evidences of faulty goods to Howdens Southgate on and before January 18 2024. The Consumer Rights Act 2015 makes it an implied term of the contract I have with Howdens Southgate that goods be as described, fit for purpose and of satisfactory quality. As Howdens Southgate is in breach of contract and I've owned the product between 31 days and 6 months (all products delivered in December 2024), I am within my statutory rights to ask for it to be refunded.

Iris Yi

5 months ago

Really helpful staff and with all my…

Really helpful staff and with all my eqeries

Christoher

6 months ago

Customer care second to none.

Customer care second to none.

Robert

7 months ago

Excellent

Quick, no fuss, knew his job.

Mark Billinge

8 months ago

The staff are very helpful and have…

The staff are very helpful and have most off the materials in stock

Home Karayiannis

9 months ago

Amazing like always …

Like always great kitchens at great prices

Mr Attila Bukkos

9 months ago

Very high quality kitchen units

Very high quality kitchen units, it’s clear that it’s been designed by experts. I’m very pleased with them. Would definitely recommend H&A Carpentry

Artur Szymczak

10 months ago

Great customer service and easy to…

Great customer service and easy to install products

HADLEY HOME IMPROVEMENTS

a year ago

Joe (behind counter) was very helpful…

Joe (behind counter) was very helpful and polite and managed to help us with our purchase.

Robert

a year ago

Very helpful

Very helpful. Great price for great quality.

Koulla Giordano