Latest Trustpilot reviews for Southport
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2 days ago
Really good on kitchen designs Lucy is…
Really good on kitchen designs Lucy is always spot on. I always get here to measure my kitchens and Price I have been using Howdens since I moved in the area 15 years ago good quality kitchens
Mr Williams
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19 days ago
As discussed and planned
As discussed and planned. Kept informed of availability. Cannot fault.
Tony Johnson
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a month ago
Excellent service
Excellent service, very friendly staff and great product quality
customer
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a month ago
Great customer service
Great customer service. Good choice of products. Always a fast turn around on orders.
Joseph
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2 months ago
The materials were ready for collection…
The materials were ready for collection very quickly after raising order. Staff very approachable and helpful.
Andrew Fletcher
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3 months ago
Great new branch Kirkham
Great, just found a new branch in my area Kirkham branch and they couldn’t be more helpful.
Mr. Graham Martin Dutton
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3 months ago
good price good service
good price good service at the counter etc
NICHOLAS BAIO
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4 months ago
Excellent service
The person who served me was very friendly and polite nd took trouble to get things right.
Frank
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4 months ago
Kitchen design
Helpful staff, responded positively to changes to requirements. Delivered on time and quality excellent. Would have no hesitation in recommending Howdens
Mr Baker
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5 months ago
Fair prices
Fair prices, good choices, quality products and knowledgeable, friendly staff.
Ian Thornhill
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5 months ago
Have used Howdens for over 25 years on…
Have used Howdens for over 25 years on and off. Always prompt competitive and organised. Highly recommended.
Tony Johnson
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7 months ago
Always helpful
Always helpful and accommodating when needing something. Will go above and beyond to get what you need. Staff are helpful and a pleasure to deal with
Lewis Mackay
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8 months ago
I visited the Howdens Southport branch…
I visited the Howdens Southport branch recently to purchase some items, but unfortunately had a very poor experience. When I asked the counter staff for assistance, a staff member named Dave said to me, “Do I have the product code? If I don’t, I’m going to walk away from you.” I explained that I didn’t have the product code to hand but I knew the item name from the Howdens website, yet instead of helping me, he repeated that he’d walk away if he didn’t have it. I asked, “Don’t you want customers to buy from here?” and he replied, “No, not really — I’ve got enough.” It’s disappointing to be treated that way as a genuine customer ready to make a purchase. Because of this attitude, I went to the Ormskirk branch, where the staff were extremely helpful and professional — and I completed my purchase there for £672.60. The Southport branch lost that sale purely due to poor customer service. I hope management take note and review staff training, as the contrast between the two branches was night and day.
Stephen garforth
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8 months ago
Fast efficient service and always very helpful
Ultra fast efficient service and very helpful, all the staff are decent and pleasant people to work with. 5 star ⭐ ⭐️⭐️⭐️⭐️
Prof Anthony Foster
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10 months ago
Excellent service
Excellent service
MIKE Clarke
