26 days ago

Huge chip in Quartz worktop (less than 2 year old kitchen)

Purchased the Quartz Worktop less than 2 years ago. It chipped incredibly easily when something fell out of a cupboard. I asked Howdens about the 25 year guarantee but I was told this did not apply to chips. I was told there was nothing they could do and that I would have to live with the chip. After much negotiation, Howdens agreed that I could pay for a repair through Howdens which cost £230. This took 10 minutes and has made no difference to the chip. I'm now left with a 1cm chip in the worktop in my kitchen which is less than 2 years old. Howdens have been reluctant to discuss this with me. I would not recommend the Quartz worktop at all.

Hayley

4 months ago

Very helpful operatives

Very helpful operatives

Tadeusz Sulich

4 months ago

Brilliant company

Brilliant company

KINGPOST JOINERY & CONSTRUCTIO

6 months ago

Friendly staff ,well knowable great…

Friendly staff ,well knowable great customer service, And free coffee . Clean and tidy shop and nothing was too much trouble. Keep up the good work

stephen fairlie

8 months ago

Very helpful and very knowledgeable …

Very helpful and very knowledgeable good prices 5 star service

Ian Highley

a year ago

Quality at Competitive Prices!

Needed a trim panel, original not Howdens but a very close match was available. Approx 2 mm thinner color a shade difference. Well done Guys!

Peter Jeffrey

a year ago

Superb Service and Great Prices

Excellent service, always helpful and all staff are professional and have a great knowledge of their product.

DERHAM BUILDERS

a year ago

All good the service was great no…

All good the service was great no problem with any changes Thank you

Jeremy

a year ago

Always very helpful and great product’s

Always very helpful and great product’s

David Colclough

a year ago

Good service

Speedy pleasant service, made the link to my account in York easily and I was on my way with the door I needed. Good service

Keith Welsh