Latest Trustpilot reviews for Stourbridge
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9 days ago
Great service and prices.
Great service and prices.
Eric Hardman
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23 days ago
Quality efficiency friendliness of service
Excellent all round service at every point of the process
DENISE HARRIS
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2 months ago
Sorting exact unit sizes available a nightmare
Needed units to fit a fixed space made up of multiple stacked units - with doors taller than total unit sizes. Very very difficult to sort out sizes of units available to make up stack. Sizes of doors in particular styles was even more difficult to sort out. Having done that, in going to order we discover the sizes on your sales system are always the same as the catalogue. Arghh.
MANUFACTURING DOMAIN
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3 months ago
Good products
Good products, good prices, friendly and helpful staff
Mr. Padmore
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4 months ago
Great staff always very helpful
Great staff always very helpful
kerry taylor
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4 months ago
Staff very helpful with ordering our…
Staff very helpful with ordering our new kitchen, nothing to much trouble
Mandy Priest
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5 months ago
Good knowledge of “what’s in the box”
Good knowledge of “what’s in the box”. Took ages to locate order when we went to collect - but staff stayed past closing time to sort it out.
MANUFACTURING DOMAIN
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6 months ago
Excellent Service
Visited Howdens Stourbridge today. I was served by Jon who was extremely helpful and friendly. Nothing was too much trouble for him and I left with plenty of ideas and prices. I will definitely be returning.
Robert Perry
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6 months ago
Professional and reliable
Professional and reliable, excellent quality and value.
WALL HEATH DESIGN LIMITED
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6 months ago
Really helpfull staff
Really helpfull staff. Makes a visit to the store a pleasure. Great prices as well.
Eric Hardman
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7 months ago
Easy to order and helpful.
Easy to order and helpful.
Mark Spooner
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7 months ago
I ordered my kitchen from Howdens…
I ordered my kitchen from Howdens Stourbridge, I was recommended a fitter who never even turned up, not a good start! The kitchen was delivered and once it was in the process of being fitted it became apparent that stuff was missing, damaged and some of it wasn't even my order!! Over the course of many weeks I had to go there possibly fifteen times to sort out these problems. I spoke to the two best blokes over these visits on the front desk John and Dean, they helped me every time, they replaced damaged items, ordered missing items gave me advice etc. The thing that really impressed me was that they never doubted my word, never questioned me but instead just helped me. It would be really good if this was drawn to the attention of the store manager and he recognises how good they are with customers, for me they went above and beyond, both knowledgeable and professional and a great attitude to customers. I have given a five star review only because of these two....thank you John and Dean
Grant
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7 months ago
Extremely happy with service.
We can't praise our kitchen designer/organiser enough, Faith was really thorough, helpful, professional and enthusiastic throughout the whole process, she also organised the t.v wall and utility and we are shortly going back for bedroom wardrobes and office furniture. Very happy with the service.
Rob
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7 months ago
Great friendly staff and great customer…
Great friendly staff and great customer service 👍
kerry taylor
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7 months ago
Fantastic team
The team at Howden were polite, friendly & professional,
Mandy Priest
