3 days ago

Good service and all the items required…

Good service and all the items required were in stock for immediate collection

john

7 days ago

Great lads at the branch went the extra…

Great lads at the branch went the extra mile

Jason McRae

3 months ago

The staff are very friendly and helpful…

The staff are very friendly and helpful know what they are doing 👍

Jason McRae

4 months ago

Stranraer staff extremly helpful,always…

Stranraer staff extremly helpful,always go out their way to help Could not as for better

JAMES KING

7 months ago

Great service and quality

Great service. Quick to give quote, order and deliver. Good quality products.

E M

7 months ago

Great polite and knowledgable quick…

Great polite and knowledgable quick service couldn’t be better

Glenn Coulter Lbipp

10 months ago

Excellent product and customer service…

Excellent product and customer service (joe)

Marty

a year ago

Avoid sprayed to order kitchens.

Been a Howdens customer for many years and bought a good few kitchens without any real problems. However, I certainly would not recommend anyone considering one of their sprayed to order kitchens! It's been disappointing and certainly not worth the extra cost or inconvenience. I think Howdens have taken on something that they just cannot manage/deliver to a quality standard that it should be. Samples presented have a nice finish but when it comes to a full kitchen the finish quality is an issue and Howdens are not meeting their usual standard which results in additional costs to the customer due to return visits to fit replacement items. Local depot staff are helpful but I think they are even fed up getting replacements that are still flawed. Customer Services were contacted but appear uninterested and directing customers to law? See reply below after a site visit was requested to discuss quality: Good Afternoon, We are writing further to your contact with Customer Service about the Quality of your Chilcomb Linen paint to order kitchen. We have liaised with Robert at the Stranraer depot, Robert advised that this has all been referred to our Quality assurance team in accordance with our procedures. We understand that our Quality team have agreed to replace the items that have had a defect/quality issue. From speaking with Robert, we understand that you have requested a site visit however as we have agreed that there was an issue and the goods, and these have been replaced this would not be necessary. Unfortunately, as you have received previously and are still in the process of receiving replacements, we are unable to assist any further from here however Robert is escalating this issue and will be in touch with any updates. We can only apologise we cannot assist you further on this occasion, and trust this clarifies Howdens position. Therefore, if you remain unsatisfied, we can only recommend that you seek your own independent advice on the matter as our position is final. Many thanks, Kayleigh Neale Customer Service Controller Howden Joinery Limited

john

a year ago

Very good customer service and advice

Very good customer service and advice. The kitchen is of good quality and design. Very happy with the result. We chose to use our own joiners for installation.

Daine Peden

a year ago

Helpful knowledgeable staff … good…

Helpful knowledgeable staff … good service .

Nancy

a year ago

Friendly helpful staff

Friendly helpful staff. Great deals to be had

craig allender

a year ago

The staff at Howdens have been brilliant with us & can’t recommend them highly enough

The staff at Howdens have been extremely helpful, any issues that have arisen have been professionally & efficiently dealt with

Ian

a year ago

Always a fantastic experience Stranrear…

Always a fantastic experience Stranrear branch are helpful and are always on hand to help

Emile shooter property renovat

a year ago

Excellent service and staff

Excellent service and staff

Stewart

2 years ago

The staff at Stranraer Branch go above…

The staff at Stranraer Branch go above and beyond. All considered friends rather than suppliers!

customer