Latest Trustpilot reviews for Sunderland
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14 days ago
Great friendly and professional staff.
Great friendly and professional staff.
Keith Wrathmall
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25 days ago
Fantastic service from start to finish
Fantastic service from start to finish, very professional, Ronnie was fantastic can’t recommend highly enough, fantastic quality kitchen at an affordable price 5 stars
Sharon Doring
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2 months ago
Staff are very professional and helpful.
Staff are very professional and helpful.
Keith Wrathmall
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3 months ago
I’ve done these reviews for years now
I’ve done these reviews for years now . Really can’t fault the staff in my local branch ( Sunderland north ) Even Simon had a smile this morning
CROWN JOINERY
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4 months ago
Excellent service.
Excellent service.
Steven Bewick
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6 months ago
We've bought new cupboards to extend…
We've bought new cupboards to extend our original Howdens kitchen and new doors to unify everything. We've also bought new appliances. Everything was easy to order and arrived the next day. Simon at Sunderland was excellent to work with. The quality of the units are really good and the fact that they are already assembled is a bonus
Mr Steve Foster
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7 months ago
Great customer service.
Great customer service.
N R G EXTENSIONS
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8 months ago
Simon was a great help
Simon was a great help
CASTLETOWN MAINTENANCE
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9 months ago
Really great service
Really great service, helpful staff willing to take the time to show you items (taps in this case). Checked the packaging and realised it had been opened and so organised to order in a brand new one. Thanks
Mr DAVID MOORE
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a year ago
Helpful personal
Helpful personal, friendly but professional.
Graham Close
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a year ago
Fast and friendly service from all…
Fast and friendly service from all staff.
David Webster
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a year ago
Ordered flooring & picked up 2 days…
Ordered flooring & picked up 2 days later, exchanged one box for other materials, all went well & no issues
DW TALBOT PLSTERING & RENDERIN
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a year ago
Staff are always very helpful
Staff are always very helpful
Brian Colledge
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a year ago
Poor quality, bad customer service. AVOID.
Avoid this company if you want a high quality kitchen. After purchasing kitchen through Sunderland store, the items delivered were shockingly bad. The carcass comes as standard with chips on both the shelves and around numerous pilot holes. After complaining about the poor quality I was informed this is how they sell products and they are all chipped - at no point during the sale process was I told their products come with chips as standard and that this is the companies accepted level of quality. Their solution was to stick a load of white stickers over every chip, with stickers that are a different colour to the internal material. Quite simply, poor products and poor customer service. They've now refused to deal with complaint direct with me, stating it must go via tradesman despite the fact they've dealt with me only from design, order and delivery as well as taking payment direct from me.
HJ
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a year ago
Great service and friendly staff
Great service and friendly staff
Fiona Barnes