2 days ago

Had great service from start to finish

Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our kitchen and the service from the whole team at Howdens Swanley. Keeley made it a stressfree experience.

SAMANTHA

18 days ago

Top Drawer

Joe and the team are always very helpful, nothing is ever too much trouble. You dont have to think twice about using Howdens Swanly.

Clifford Hamblin

a month ago

First purchase

Exceptionally helpful and constructive kitchen planner, good choice of internal doors, prompt and efficient delivery, good quality of manufacturing and materials, all at excellent price. Can't find fault with anything, will be using again in future.

Mac

a month ago

purchased bits on a trade day always a…

purchased bits on a trade day always a pleasant experience great counter and tade sales staff very helpful

nicholas Goodson

5 months ago

Simon was very helpful and helped out…

Simon was very helpful and helped out with what I needed

Tom

5 months ago

Simon Baker was the agent dealing with

Simon Baker was the agent dealing with, very professional and made it happen for us on time .

Cornel Oancea

7 months ago

Best customer service I have ever received

I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service. I would like to thank Joe and Carly for the best customer sevice i have experienced from any supplier for many years.

Geoffrey Hughes

7 months ago

Brilliant service!

Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did all the paperwork for me, only took 5 minutes, and I walk out with a new account, the parts I needed, and a case of beer, can’t get much better than that!

Ryan

7 months ago

Carly and Joe were so helpful with my…

Carly and Joe were so helpful with my kitchen order and even beat the price of a competitor. They are both informative and warm of character. Carly in particular tells me how good I look and that makes me feel good

Joseph Allodi

7 months ago

All the staff at Swanley are very…

All the staff at Swanley are very helpful and friendly. Great service always. Well deserved 5 stars.

Bradley Stephens

10 months ago

always a good experience polite…

always a good experience polite service and good availability always helpful and eager to provide a top class product

nicholas Goodson

a year ago

Quick and efficient

Quick and efficient

D J KENT SERVICES

a year ago

Easy purchase

Easy purchase

Robin Codling

a year ago

Unhappy with after sales service.

Unhappy with after sales service. Via my builder we purchased a £6/700 built in Neff Microwave Oven. This has failed twice within 3 years for the same fault despite being only modestly used. Neff referred me to Howdens under the Consumer Rights Act if I wished to dispute this being a chargeable fault as outside the standard 2 year's manufacturers warranty. Whilst Neff have been poor on this I have had to chase Howdens by email on numerous occasions as no response to my contact attempts & escalated to 'Head Office' to get any contact / traction on this. Howdens continue to obfuscate on the acceptability of this product failure & the recourse available. I'm left feeling Howdens were quick to take my money but less concerned with ensuring my continued satisfaction.

MR N MARTIN

a year ago

Always helpful

Always helpful

Clifford Hamblin