16 days ago

The Tavistock team are extremely…

The Tavistock team are extremely professional and personable and a credit to the branch. Doug was an inspiration in designing and organising the kitchen I finally settled on. Many thanks for your ideas and approach, doing business was a pleasure.

Brian Pascoe

18 days ago

Wonderful service from the Tavistock branch.

Fabulous service and a really friendly group of guys who go above and beyond. Andy, at our Tavistock branch was so very helpful and we are thrilled with our new kitchen.

maria holman

28 days ago

Excellent, Responsive and Professional Service from Callum

We have just purchased our replacement doors with Howdens, through the carpenter who is doing the work for us. I popped into the branch to pay the bill, but as is always the case, realised I had a number of questions. Callum spent so much time with me, patiently and expertly answering my endless queries, showing me samples and even giving me answers to questions I didn't know I had! His knowledge of the products is remarkable. He is polite, professional, responsive and ultimately left me feeling like our order and our custom really mattered to him and to the business. This morning I called him at 8am to ask if we could move our scheduled delivery to today. He called me back literally 3 minutes later having sorted it all out. The doors were delivered as he promised at 2pm. He is an absolute credit to the Tavistock branch, and to the wider company. In a post Covid world, where sadly customer service is often so lacking, he is the exemplar of how to build trust, respect and make your customers feel valued. Callum - thank you.

Ali Neary

2 months ago

Very helpful but you system is not…

Very helpful but you system is not customer friendly. I wanted tp my account quickly but had to wait until I had been the right paperwork by the right department

Simon Arnold

3 months ago

Shout-out for Callum

Yet again Callum sorted our issue with endless patience and good humour. He has been so helpful with everything we have bought through the branch. He goes out of his way to solve every problem we have brought to him, including the awkward design and layout of our bathroom units.

Harriet

4 months ago

Knowledge of products by the Howdens…

Knowledge of products by the Howdens team in branch and professional friendly manner

Julie

4 months ago

Fantastic team and good quality product

Absolutely fantastic service from Phil and every member of his team. Nothing is ever too much trouble and they are always helpful and extremely knowledgeable. Loved the design they came up with for our new kitchen and were extremely patient throughout the whole process with my many questions and tweaks. Absolutely delighted, a great product backed up by an even better team, and fantastic customer service and support. Would not go anywhere else and would highly recommend to everyone. Massive thank you to you all.

Nicjm

5 months ago

Brilliant & helpful

Brilliant & helpful. Even came up with ideas to make our plans fit. Design was quick (within 4 hours) Very patient with our changes. Will be using again

Jeremy

5 months ago

Nice and friendly customer service

Nice and friendly customer service

Mr Coker

5 months ago

The Howdens staff are always ready to…

The Howdens staff are always ready to help (Tavistock)

KELVIN WHITE

5 months ago

Staff was a great help

Staff was a great help, also the Werehouse staff was fantastic 👍🏻

MARTIN MARKHAM

6 months ago

Friendly

Friendly, helpful and professional !

Paul

6 months ago

Friendly and helpful

As always, very helpful and friendly. Callum was quick to assist and had a good knowledge of what we were looking for and was eager to help.

Mr Pearce

6 months ago

kitchen from Howdens great…

bought a kitchen from Howdens great quality and looks fantastic

David Apps

6 months ago

Great branch

Great branch. We've finally finished installing our kitchen after buying it last September. It's worked out brilliantly, thanks to a great design by Dougie, and we're really happy with the result. We were also very impressed with the quality and the price. We're using their units all over the house now and assistant Callum has been so helpful, flexible and patient with us!

Harriet