Latest Trustpilot reviews for Watford
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a month ago
Well worth a visit
Fantastic showroom with plenty of inspiration for projects. Wish it was open on Sundays
Helen
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2 months ago
Top quality service as normal at this…
Top quality service as normal at this branch. Served by Karl on the counter, wow what this guy doesn’t know he’s brilliant. This man has a head like an instruction manual Great fast service at good prices. Well done to Karl a proper asset to the Howdens system. Don Ford Ruislip.
Don Ford
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2 months ago
I went to Howdens expo at Watford and I…
I went to Howdens expo at Watford and I was greeted by Emily - who was super efficient, pleasant and extremely knowledgeable about the products and couldn’t have been more helpful and very patient- I felt confident enough to place my order - a totally productive and pleasant experience- thank you Emily 🙏🏻 I am posting this on behalf of Mrs B Flynn .
K Jennings
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4 months ago
Joshna the kitchen designer was really…
Joshna the kitchen designer was really hands on , however Gary the person who was updating the delivery times and slots was not professional .
MR GOKUL KRISHNA
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4 months ago
Great customer service.
’ve had a really great experience with Howdens and couldn’t recommend them more. From start to finish, their service has been excellent. The team were incredibly helpful, knowledgeable, and always willing to go the extra mile to make sure everything was right. They took the time to understand exactly what I needed, offered practical advice, and made the whole process feel smooth and stress-free. Communication was clear throughout, and any questions I had were answered quickly and professionally. It’s rare to find a company that combines quality products with such a high level of customer care, but Howdens really delivered on both. I’m very happy with the outcome and would definitely use them again in the future.
Milo Malaj
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5 months ago
Nothing to much trouble
Nothing to much trouble
Stephen Sumner
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7 months ago
Extremely poor service, communication, and fulfilment – £12k kitchen, zero care
I’ve never had an experience like this. We were pressured to place our order in October to meet the price offered to us during the sales period, receiving multiple calls and being told payment needed to be made by midday. We scrabbled to pull the funds together in time and paid. After Howdens Watford took our money, the communication stopped. We called daily and were repeatedly told someone would call back, no one ever did. For over a month there was no delivery and no measuring of our kitchen to confirm it would even fit. Our kitchen designer stopped replying to calls and emails once payment cleared. After weeks of chasing, we were then told our kitchen designer was no longer handling the design or build. Even though they had taken the measurements a month before. Once the kitchen was finally delivered after weeks of chasing and paying for storage, the washing machine we were promised was missing, despite confirmation that it was included in the paid-for order. For a kitchen costing over £10,000+, this level of service is unacceptable. Poor communication, broken promises, and missing items. I would not recommend.(Order placed Oct; branch: Howdens Watford. Happy to provide emails and order details if needed.)
Daisy
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9 months ago
Very helpful
Very helpful
Stephen Sumner
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9 months ago
Can't recommend Tanya
Can't recommend Tanya, Kitchen Designer at Howdens, Watford, highly enough. Just popped in for advice, she was efficient and couldn't have been more helpful. Delighted with the result.
Denise Ryan
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9 months ago
All good and great service
All good and great service
sat malhotra
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11 months ago
Great customer service
I and a new homeowner who has a Howdens kitchen in my new home. The kitchen was installed over ten years ago and the bins needed replacing. I popped into see the team to arrange some replacements (without having an account) and they (Carl etc) were great - helping me find the right product and processing this for me. I also observed how well the team helped other customers and just wanted to acknowledge that. Thanks!
Stuart Potts
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11 months ago
Great service
Great service
SLADES
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11 months ago
As always excellent
As always excellent
Mr KENNEDY
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a year ago
I know all the staff and each and…
I know all the staff and each and everyone of them are always a delight to deal with.
michael lordan
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a year ago
changed a couple of kitchen items
changed a couple of kitchen items, and staff very helpful
sat malhotra
