2 days ago

We keep getting calls from the office…

We keep getting calls from the office managing our to offer their services, when ask for a quotation for a bulk order and the best they can do. When we do a comparison with others its more expensive and additional the price between different branches is also different. We are doing a complete development and have found the service not interesting to get supplies from.

Paljinder Singh

7 days ago

new kitchen

Order delivered as arranged.The two items not available were delivered two days later and alterations we made were all available from stock or the following day so the whole experiance was as expected. The plan work well and all the staff gave great service.

Michael Hulme

3 months ago

Excellent service

Excellent service

M.DOBB

5 months ago

Fast service.and very polite and…

Fast service.and very polite and helpfull

Olly boy

5 months ago

The kitchen department was brilliant

The kitchen department was brilliant The delivery and fitting was very stressful Additional costs of hiring a crane was never discussed and was a last minute issues

RASHID&CO PROPERTIES LTD

6 months ago

Rip off or not????

Every time I come in, you seem to be more expensive than other establishments, I have to ask you to lower your prices, for example, my recent purchase, your price £13 wickes £9 and I get 10% off, thus becoming £8.10. However you sort of matched the price at £8.16. If you really was on the traders side I wouldn't need to ask for a reduction!!!!!!! Therefore, for me a rip off unless I ask, I shouldn't need to ask, you should be competitive.

DO ALL PROPERTY SERVICES

8 months ago

Very helpful brilliant service from…

Very helpful brilliant service from counter to warehouse excellent

K D PROPERTIES MIDLANDS LIMITE

10 months ago

I always give howdens first call on my…

I always give howdens first call on my kitchens, but always seem to find them way more expensive than others, then they say tell us what we can do to get your business, if your price was competitive in the first place maybe I would.

DO ALL PROPERTY SERVICES

a year ago

Great service great product

Great service great product

Parmjit Sangar

a year ago

Very good

Very good 👍🏼👍🏼👍🏼

Jasvir Singh

a year ago

Best quality and dealing good and excellent service

Best quality and dealing good

Shanker Kumar

a year ago

I went to another branch and got the…

I went to another branch and got the manager deal on some doors. I think all the special deals should be the same in every branch so that all your customers can pick up the materials from any branch as it's not convenient for everyone to get back to their own branch. Regards from the management team ECONOSECURE.

ECONOSECURE

a year ago

I usually go to the West Bromwich…

I usually go to the West Bromwich branch to get kitchen design and they are very good especially Mark. He's always on the ball ready to help. Thanks Mark

EPIC TILING SERVICES

a year ago

Trade counter team not experienced

Showed the assistant at the counter the exact kitchen i wanted like for like as display and bought, but when i was installing realised i had the wrong handles when i when back to change handles was asked to pay extra, but i had already quoted customer so did not have the budget, i asked for a discount as i believe this was not my fault and we should shear the cost but was refused anything more than my standard discount and had to pay for new handles. Not happy with service at this branch at all.

customer

a year ago

Purchased a kitchen October 2021

Purchased a kitchen October 2021, Paid up front in full as manager eager for us to pay before the end of the month. Told us prices might change? Got to say our experience wasn't great. Initial delivery was wrong colour and several items out of stock. Emailed but no response, we phoned and spoke to manager, he had seen our email. So he saw our message but didn't feel the need to respond? After several weeks and up to virtually the last few days of fitting - items were still being delivered. Invoice clearly showed what we ordered and paid for BUT had quite a few wrong quantities delivered which had to be returned. We were presented with a bill for around £1000 when kitchen was finished - we actually owed less than £100 for oven housing which wasn't on original quote ( wrong housing supplied but fitter modified it) - all other charges were for duplicate items delivered which we had to refuse or get picked up once we realised their error. Kitchen itself looks great, 9 months on and one of the end panels has split. I got in touch with Howdens but was told its fitters fault? Out of probably 10 end panels one has a fault but Howdens blame fitter ( we disagree) We will purchase a replacement and also need to purchase more of the worktop for a breakfast bar. I emailed our branch 3 times requesting a price but haven't had a response, Summary of our experience; The kitchen we purchased looks great, guarantee isn't brilliant as they won't replace a faulty end panel, and our experience of customer service is terrible! We are trying to spend more money but the branch isn't communicating with us? Obviously don't need our business/money.

Kelly393