Howdens - York

5 days ago

Great products and a superb design team who went above and beyond.

We bought kitchen, materials for a large storage and media wall, oak doors, three sets of fitted wardrobes and used the services of the design team at York's James St's depot for the refurbishment of our daughter's house. The entire team were amazing but the key personnel who deserve a special mention were Brook and Hollie. Their designs were fantastic and worked every time, but unlike some firms the team were always on hand to answer any questions. There was a slight catastrophe when one contractor didn't work correctly off plan, but the whole team rallied round, sorted out all the replacement materials did everything they could to help so that the project could be finished in time for Christmas. From design to order to delivery right through to the uplift and refund process, I cannot speak more highly of Howdens, and particularly of the design team. Plus I noticed that the quality of Howden's kitchen doors and cabinets are far superior to those of my much more expensive kitchen at home! Their appliances are very good also and I was impressed that Howdens organised a site visit for a change of seal on an oven within 8 days of it being reported. The bedroom furniture is also of excellent quality. It is solid, stylish, easy to assemble and looks far more expensive than it really is. The oak doors have been treated with the Osmo Raw Door oil which shows off the oak grain without darkening the wood. I am delighted with the end result of every aspect of the extensive renovation project and next time I will look no further than Howdens.

D THOMAS

10 days ago

The staff are always great at Howdens

The staff are always great at Howdens, they help you with technical information and the brochures are clear and easy to use. They also have useful special offers. They have a wide selection of supplies and what hey don't have in stock is normally quick to order.

Ben Astbury

a month ago

A BIG Thank You to all at Howdens, James Street, York branch.All at Howdens, James Steert York are

Had a lovely kitchen planner Jade, who designed me a stunning kitchen, considering the space I had for a new kitchen was awkward and needed to flow. I had several meetings with Jade to tweak the design and she also can back to my home a second time, so we could double check a few things once changes were incorporated. She gave great advice and was very patient with me, as I was keen to get it right. During the fitting stage I had to go back a number of times to purchase further items or make exchanges and all the staff including the delivery men were all great, super friendly, polite and very helpful. The process c an be stressful and they are a really good, cohesive team at the James Street, York branch, and I am just super delighted with the end result. Thank you to all at Howdens, James Street for bringing my dream kitchen to life!!!

Dr Rachel Adamson

a month ago

Excellent service

Excellent service from Howdens James Street here in York. Darren was especially helpful in sorting out my order and offering advice as well as arranging delivery. Always helpful team there too. Highly recommended.

David G

3 months ago

Always great to work with the howdens…

Always great to work with the howdens James Street team!

Dave

3 months ago

Rustic oak engineered real wood flooring

I purchased some Rustic oak engineered real wood flooring. It was good quality and easy to install. The staff were Friendly, knowledgeable and helpful - 10 out of 10

Lawrence Freeman

3 months ago

Great service Thankyou

Great service Thankyou

A Mikhaiel

4 months ago

Very helpful and even got a follow up…

Very helpful and even got a follow up call once id left great customer service

LMB JOINERY

5 months ago

every member of staff new there job and…

every member of staff new there job and gave valuble advise

richie

6 months ago

Thank you too the kitchen team look…

Thank you too the kitchen team look after us very well all through nearly complete now thanks to Kris & Emily

Brian Gwinnett

8 months ago

Brilliant York and Selby

I don't write reviews but feel compelled to do so in this instance. Jade, Peter and all the team in York are exceptional. Nothing too much trouble for them to resolve and always done in a can do manner and so very helpful. There was a misfortune where a door was delivered damaged and, due to timeframes, I went to Selby to collect a replacement and they were so good and friendly there also. What an utter pleasure dealing with Howdens and what an amazing work culture and ethic. It is so refreshing to deal with a very customer focused business. Thankyou so much Howdens, kitchen looks utterly amazing!

Clayton Whitehall

8 months ago

Howdens Legal team are so rude…

Howdens Legal team are so rude unbelievable Think you need to learn how to talk to people in a better way Attitude problems It’s NICE to be NICE

MR Colin Heels

9 months ago

Good product easy to use

Good product easy to use

anthony watkinson

9 months ago

Easy to use quality products

Easy to use quality products

Delivery and Order Details

11 months ago

very easy decent products at an industry matched price

very easy to deal with and great customer service, only thing is a few more discounts to trade guys there and then to stop them pre buying the general gear off internet for cheaper to stock up is my thoughts

LEEDHAMS PLUMBING AND HEATING