Howdens Reviews
As the creators of more than six million kitchens, we have many happy customers who have made their ideas a reality with us and have shared a Howdens' review via Trustpilot to tell others how they rate our products and services. From extensive choice, expert design, and local stock, read our customer reviews to discover what it's like to buy from Howdens, whether you are in the trade or a homeowner looking to update your property with our products.
Kitchen specialists since 1995
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today
Howdens No 1 in customer service!!
Purchased a Howdens kitchen 3 years ago. Howdens was recommended to me by my kitchen fitter so it was a no brainer. (No he wasn't on commission lol) We were extremely pleased with the quality and the price and of course looks. Unfortunately two weeks ago we had a weird occurrence. Without warning there was a loud bang from the kitchen and after looking around to see what it was I realised one the wall unit display door windows had completely shattered. Being toughened glass it was still intact but a mosaic of cracks. I removed the glass from the door and contacted Howdens as doors are covered with a 5 year guarantee. I spoke to Eloise at their Haverhill branch who was absolutely brilliant. Concerned, helpful and effective as my particular doors were no longer available as the design had changed. She organised me to have a brand new set of doors (in their new range of aluminium frosted glass doors which look fantastic) absolutely free of charge. The area sales person Tom even dropped them of to my property. I fitted them within the hour. I highly commend their first class honest after sales service and would recommend anyone to purchase their kitchen from Howdens.
Nigel Birchmore
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As always
As always, really helpful staff and efficient service.
Amanda Clarke
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Always use penn street depo very…
Always use penn street depo very helpfull staff and they know their products
Robert Willis
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Beautiful kitchens
Beautiful kitchens! super helpful and knowledgeable staff who took the time to come to our house and measure, help us plan and really listened to what we wanted, I felt confident we were in good hands and our new kitchen is perfection, we love it! Lucy listened and helped us plan a beautiful and practical kitchen that works for our family. Superb quality and excellent customer service. I highly recommend!
rebecca barnsley
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Helpful and good quality
Helpful and good quality
Menzies Norwich
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All good very friendly and helpful
All good very friendly and helpful
rich197003
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Ease of ordering
Ease of ordering, held onto to the appliance for until I was able to determine if it was needed. Delivery on time and customer said very helpful.
STEPHEN MAYNE
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Excellent service
Excellent service
Alwyn Roberts
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Exceptional experience
This is our second kitchen renovation but our first using Howdens. Their customer service has been brilliant all the way through. The fact that they work with the trades means that it takes so much pressure off of us as the homeowner. We’ve had Felicity helping us every step of the way and she’s been brilliant! So thorough, honest and knowledgeable. In fact, Felicity’s kindness and professionalism is the reason we chose to buy our kitchen from Howdens in the end. Thank you so much for such a great experience.
Trea Manley
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today
We purchased our kitchen at the…
We purchased our kitchen back in Jan 23 at the Middlesbrough branch and received excellent service from our designer Mary. Nothing was a hassle even when we made changes to the plans. She was very attentive and knowledgeable. Would recommend this company every time.
KC